Overview
ITS will update the campus load balance system, which directs network traffic to services such as OnBase, Shibboleth, Gateway, on-premise email relay, and the Lightweight Directory Access Protocol (LDAP), on Wednesday, February 12, 2025, from 10 p.m. to midnight.
Benefit: This update will ensure increased security and continued supportability.
What Can You Expect
Users may experience brief disruption to services during the maintenance window.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.