Overview
Starting on October 1, 2024, ITS will implement a new security measure to enhance the protection of SF State accounts. Introducing Duo Verified Push for Mobile App.
What to Expect
When logging in with SF State credentials, if you use Duo Mobile Apps with Duo Push for verification purposes, you will receive a Duo Verified Push notification containing a series of numbers. You must enter the numbers from the Duo prompt into the device you are logging into to sign in successfully. This change helps enhance the security of your SF State account by making it more difficult for a malicious actor to steal your credentials. For more information, please check out our news article.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.