Overview
ITS’s monitoring systems detected elevated temperatures in the data center. The increased heat stresses our hardware and potentially leads to performance degradation or outages for various services, such as Gateway, campus networks, WiFi, and Transact Gator dollars. ITS, Facilities, and the vendor are working to cool the data center to resolve the issue.
What Can You Expect
As we work to resolve these issues, users may experience disruptions or slow performance when accessing network resources through our Gateway. There could also be intermittent connectivity issues or reduced performance for users relying on our WiFi network. We will provide regular updates as we work to resolve this issue.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.