Overview
The ITS Network team will update the main GlobalProtect VPN portal (gp.sfsu.edu) to use the default browser on Thursday, March 10, 2022, from 7:00 a.m. – 8:00 a.m. Updating to use the default browser is a necessary step in enabling additional security features.
What Can You Expect
Your GlobalProtect VPN login experience will change after this update.
Detailed information on what to expect for Windows users can be found here:
https://sfsu.service-now.com/kb_view.do?sysparm_article=KB0010906
Detailed information for Mac users can be found here:
https://sfsu.service-now.com/kb_view.do?sysparm_article=KB0010931
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.