Global Protect Virtual Private Network (VPN) Upgrade (August 15, 2024)

Overview

The current version of Global Protect, the University’s VPN software, is nearing the end of life and support. The ITS Network team will upgrade the VPN server to the latest version, as recommended by the vendor.

 

Benefit: The new version of Global Protect offers enhanced authentication and security features.

 

What Can You Expect

When connecting to the VPN, your software will prompt you to install the new version. During the installation process, you may experience a temporary disconnection.

 

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.