Security Awareness Campaign Summary

September 2021 Campaign

The September 2021 campaign results are as follows:

  • 3,287 simulated phishing training messages were sent to SF State Employees on Tuesday, July 13, 2021 at 4:10 p.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 7.6% to 0.21%, a net decrease of 7.39%.
  • 49 employees (1.5%) reported the message using the Report Phishing feature.
  • Within the first hour, 36 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Department Number Who Clicked
ART 1
ATHLETICS-EVENT AND SPIRIT 1
BROADCAST COMMUNICATION ARTS 1
COLLEGEWIDE-BUSINESS 1
GRANTS AND CONTRACTS 1
JOURNALISM 1
SCHOOL OF DESIGN 1
Grand Total 7

July 2021 Campaign

The July 2021 campaign results are as follows:

  • 3,287 simulated phishing training messages were sent to SF State Employees on Tuesday, July 13, 2021 at 4:10 p.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 10.3% to 7.6%, a net decrease of 2.7%.
  • 615 employees (18.7%) reported the message using the Report Phishing feature.
  • Within the first hour, 371 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Department Number of Recipients Who Clicked
ACAD PLANNING AND DEVELOPMENT 1
ACCOUNTING 1
ACCOUNTS PAYABLE 2
ADVANCEMENT COMPUTING 1
AFRICANA STUDIES 2
ANTHROPOLOGY 3
ART 2
ASIAN AMERICAN STUDIES 1
ATHLETICS-BASEBALL MEN 1
ATHLETICS-EVENT AND SPIRIT 2
AUDIT AND ADVISORY SERVICES 1
AUXILIARY ACCOUNTING 3
AVP AND DEAN OF STUDENTS 1
AVP- ENROLL MANAGEMENT 1
AVP FISCAL AFFAIRS 1
BIOLOGY 7
BROADCAST COMMUNICATION ARTS 2
BUDGET ADMIN AND OPERATIONS 1
CAREER SVCS AND LEADERSHIP DEVEL 1
CCSC FACILITIES 1
CEL ACADEMIC PROGRAMS 8
CHEMISTRY 5
CHILD AND ADOLESCENT DEVELOPMENT 3
CHILDRENS CAMPUS 1
CINEMA 4
CLASSICS 2
COLLECTION AND RECYCLING 1
COLLEGEWIDE-BUSINESS 1
COLLEGEWIDE-HSS 1
COLLEGEWIDE-SCIENCE AND ENGN 1
COMMUNICATION STUDIES 3
COMPUTER SCIENCE 3
COUNSELING 6
COUNSELING AND PSYCH SERVICES 2
CRIMINIAL JUSTICE STUDIES 1
CUSTODIAL SERVICES 8
DEANS OFFICE-BUSINESS 1
DEANS OFFICE-LCA 3
DEANS OFFICE-SCIENCE AND ENGN 1
DECISION SCIENCES 1
DEPT OF INFORMATION SYSTEMS 1
DEPT OF SPEECH-LANG AND HEAR SCI 1
DISABILITY PROGRAMS AND RES CNTR 1
DPT OF EQUITY LDSHP STDY AND IT 3
EARTH AND CLIMATE SCIENCES 1
ECONOMICS 1
EDUCATIONAL DOCTORAL PROGRAM 1
EDUCATIONAL OPP AND PATHWAY PGMS 2
ELEMENTARY EDUCATION 1
ENGINEERING 6
ENGLISH LANGUAGE AND LITERATURE 7
ENTERPRISE RISK MANAGEMENT 1
ENVIRONMENTAL HEALTH AND SAFETY 4
EQUITY AND COMMUNITY INCLUSION 1
ERP APPS AND BUSINESS INTELLIGEN 2
FAMILYINTERIORNUTRITIONAPPAREL 1
FINANCE AND HR HOUSING 1
GEOGRAPHY AND ENVIRONMENT 1
GRANTS AND CONTRACTS 6
GROUNDS MAINTENANCE 4
HDCS FINANCIAL SERVICES 1
HOSPITALITY AND TOURISM MGMT 2
HUMAN RESOURCES 1
INTERNATIONAL BUSINESS 1
JOURNALISM 1
KINESIOLOGY 4
LABORER HOUSING 2
LATINA/LATINO STUDIES 1
LIBRARY ADMINISTRATION 2
MAIL SERVICES 1
MAINTENANCE HOUSING 2
MANAGEMENT 3
MARIAN WRIGHT EDELMAN INST 1
MARKETING 2
MATHEMATICS 1
MECHANICAL MAINTENANCE 2
METRO ACADEMY 6
MODERN LANGUAGES AND LITERATURES 1
MULTIPLE DEPARTMENTS 8
MWC FACILITIES AND OPERATIONS 1
MWC FITNESS AND WELLNESS 1
NEWHIRE 4
NURSING 9
PHILOSOPHY 1
PHYSICAL THERAPY 1
POLITICAL SCIENCE 1
PRESIDENTS OFFICE 1
PREVENTIVE MAINTENANCE OPS 1
PROCUREMENT 1
PSYCHOLOGY 2
PUBLIC AFFAIRS AND CIVIC ENG 1
PUBLIC HEALTH 1
RACE AND RESISTANCE STUDIES 1
REASONABLE ACCOMMODATIONS 1
RECEIVING AND STORAGE 2
RECREATION- PARKS AND TOURISM 4
RESEARCH AND SPONSORED PROGRAMS 3
RTC FACILITIES OPERATIONS 3
SCHOOL OF DESIGN 1
SCHOOL OF MUSIC 2
SCIENCE SERVICE CENTER 1
SECONDARY EDUCATION 4
SOCIOLOGY 2
SPECIAL EDUCATION 2
STEP TO COLLEGE 2
STRUCTURAL MAINTENANCE 3
STUDENT HEALTH SERVICES 4
SYSTEM SERVICES 1
THEATRE AND DANCE 4
UNDERGRAD ADMISSIONS AND RECRUITMT 3
UNIVERSITY POLICE 4
WEB-MOBILE AND CLOUD APPLICATION 1
WOMEN AND GENDER STUDIES 1

May 2021 Campaign

The May 2021 campaign results are as follows:

  • 3,424 simulated phishing training messages were sent to SF State Employees on Wednesday, May 5, 2021 at 12:55 p.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 20.5% to 10.3%, a net decrease of 10.2%.
  • 676 employees (19.7%) reported the message using the Report Phishing feature.
  • Within the first hour, 511 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Departments Count of Users who Clicked Link
ACAD PLANNING AND DEVELOPMENT 2
ACADEMIC RESOURCES 2
ACCOUNTING 6
ACCOUNTS PAYABLE 2
AFRICANA STUDIES 8
ANTHROPOLOGY 4
ART 6
ASIAN AMERICAN STUDIES 4
ATHLETICS-BASKETBALL WOMEN 2
ATHLETICS-TRAINING 2
AUDIT AND ADVISORY SERVICES 2
AUXILIARY ACCOUNTING 4
AVP AND DEAN OF STUDENTS 2
AVP- ENROLL MANAGEMENT 2
AVP- INTERNATIONAL EDUCATION 2
BIOLOGY 22
BROADCAST COMMUNICATION ARTS 10
CCSC FACILITIES 4
CEL ACADEMIC PROGRAMS 14
CEL ADMINISTRATION 8
CHEMISTRY 10
CHILD AND ADOLESCENT DEVELOPMENT 4
CHILDRENS CAMPUS 8
CINEMA 16
CLASSICS 6
CLINICAL LAB SCIENCES 2
COLLECTION AND RECYCLING 4
COLLEGEWIDE-BUSINESS 2
COLLEGEWIDE-HSS 2
COLLEGEWIDE-LCA 2
COMMUNICATION STUDIES 10
COMPARATIVE AND WORLD LITERATURE 6
COMPUTER SCIENCE 14
COUNSELING 6
COUNSELING AND PSYCH SERVICES 2
CPDC OPERATIONS 2
CRIMINIAL JUSTICE STUDIES 4
CUSTODIAL SERVICES 32
CUSTODIANS HOUSING 2
CUSTOMER SERVICE OPERATIONS 4
DEANS OFFICE- DUEAP 2
DEANS OFFICE-BUSINESS 2
DEANS OFFICE-ETHNIC STUDIES 6
DEANS OFFICE-LCA 2
DEANS OFFICE-SCIENCE AND ENGN 2
DECISION SCIENCES 2
DEPT OF SPEECH-LANG AND HEAR SCI 6
DIVISION OF GRADUATE STUDIES 4
DPT OF EQUITY LDSHP STDY AND IT 4
DRF-RESIDENTIAL LIFE 4
EARTH AND CLIMATE SCIENCES 2
ECONOMICS 4
EDUCATIONAL OPP AND PATHWAY PGMS 2
ELEMENTARY EDUCATION 4
ENGINEERING 14
ENGLISH LANGUAGE AND LITERATURE 14
ENVIRONMENTAL HEALTH AND SAFETY 2
ESTUARY AND OCEAN SCIENCE CENTER 2
FACILITIES OPS ADMIN HOUSING 2
FAMILYINTERIORNUTRITIONAPPAREL 10
FINANCE 4
FINANCIAL REPORTING 4
GEOGRAPHY AND ENVIRONMENT 2
GRANTS AND CONTRACTS 22
GROUNDS HOUSING 4
GROUNDS MAINTENANCE 4
HDCS EMPLOYEE AND FAMILY HOUSING 2
HDCS EVENT SERVICES 4
HISTORY 4
HOSPITALITY AND TOURISM MGMT 10
HUMAN RESOURCES 4
HUMANITIES DEPARTMENT 4
INTERNATIONAL BUSINESS 2
JEWISH STUDIES 2
JOURNALISM 4
KINESIOLOGY 6
LATINA/LATINO STUDIES 6
LIBRARY ADMINISTRATION 6
MAIL SERVICES 2
MAINTENANCE HOUSING 10
MANAGEMENT 8
MARKETING 4
MATHEMATICS 6
MECHANICAL MAINTENANCE 8
METRO ACADEMY 4
MODERN LANGUAGES AND LITERATURES 8
MULTIPLE DEPARTMENTS 16
MWC FITNESS AND WELLNESS 2
MWC INTRAMS/CLUBS/CAMPS/EVENTS 2
NEWHIRE 10
NURSING 24
OFFICE OF SUSTAINABILITY 2
PHILOSOPHY 2
PHYSICAL THERAPY 6
PHYSICS AND ASTRONOMY 4
POLITICAL SCIENCE 10
PREVENTIVE MAINTENANCE OPS 4
PSYCHOLOGY 2
PUBLIC HEALTH 4
RACE AND RESISTANCE STUDIES 2
REASONABLE ACCOMMODATIONS 6
RECEIVING AND STORAGE 2
RECREATION- PARKS AND TOURISM 8
REGISTRARS OFFICE 2
RESEARCH AND SPONSORED PROGRAMS 2
RTC FACILITIES OPERATIONS 2
SCHOOL OF DESIGN 6
SCHOOL OF MUSIC 18
SECONDARY EDUCATION 4
SOCIAL WORK 6
SOCIOLOGY 8
SPECIAL EDUCATION 10
STEP TO COLLEGE 2
STRUCTURAL MAINTENANCE 4
STUDENT ACTIVITIES AND EVENTS 2
STUDENT HEALTH SERVICES 10
SYSTEM SERVICES 6
TECHNICAL AND PROF WRITING 2
THEATRE AND DANCE 12
TUTORING AND ACAD SUPPORT CENTER 2
UNDERGRAD ADMISSIONS AND RECRUITMT 4
UNIVERSITY POLICE 6
VPS OFFICE-UNIV ADVANCEMENT 2
WEB-MOBILE AND CLOUD APPLICATION 2
WOMEN AND GENDER STUDIES 4
Grand Total 702

March 2021 Campaign

The March 2021 campaign results are as follows:

  • 3,424 simulated phishing training messages were sent to SF State Employees on Tuesday, March 2, 2021 at 8:45 a.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 16.5% to 20.5%, a net increase of 4%.
  • 621 employees (18.1%) reported the message using the Report Phishing feature.
  • Within the first hour, 242 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Dept Clicked Link
ACAD PLANNING AND DEVELOPMENT 0
ACADEMIC OPERATIONS 4
ACADEMIC RESOURCES 2
ACADEMIC SENATE 0
ACADEMIC TECHNOLOGY 3
ACCOUNTING 2
ACCOUNTS PAYABLE 2
ADVANCEMENT COMPUTING 0
ADVISING CENTER 0
AFRICANA STUDIES 3
ALUMNI ENGAGEMENT 1
AMERICAN INDIAN STUDIES 3
ANTHROPOLOGY 3
ART 5
ASIAN AMERICAN STUDIES 8
ATHLETICS-ACADEMICS 0
ATHLETICS-ADMINISTRATION 2
ATHLETICS-BASEBALL MEN 0
ATHLETICS-BASKETBALL MEN 0
ATHLETICS-BASKETBALL WOMEN 0
ATHLETICS-COMPLIANCE 1
ATHLETICS-EVENT AND SPIRIT 2
ATHLETICS-MEDIA 0
ATHLETICS-OPERATIONS 1
ATHLETICS-OUTDOOR T/F W 1
ATHLETICS-SOCCER MEN 0
ATHLETICS-SOFTBALL WOMEN 0
ATHLETICS-TRAINING 0
ATHLETICS-VOLLEYBALL WOMEN 0
ATHLETICS-WRESTLING MEN 0
ATHLETICS-X COUNTRY MEN 0
AUDIT AND ADVISORY SERVICES 0
AUXILIARY ACCOUNTING 5
AVP AND DEAN OF STUDENTS 3
AVP- ENROLL MANAGEMENT 0
AVP FISCAL AFFAIRS 1
AVP FOR STUDENT AFFAIRS 0
AVP- INTERNATIONAL EDUCATION 1
AVPS OFFICE-ITS 2
BIOLOGY 9
BROADCAST COMMUNICATION ARTS 8
BUDGET ADMIN AND OPERATIONS 0
BURSARS OFFICE 3
CA-ENTERTAINMENT INITIATIVE 0
CAPITAL PROJECT MANAGEMENT 2
CAREER SVCS AND LEADERSHIP DEVEL 2
CCSC FACILITIES 1
CEL ACADEMIC PROGRAMS 15
CEL ADMINISTRATION 2
CEL INTERNATIONAL PROGRAMS 0
CEL PROF DEVELOPMENT PROGRAMS 0
CHEMISTRY 11
CHILD AND ADOLESCENT DEVELOPMENT 1
CHILDRENS CAMPUS 1
CINEMA 12
CLASSICS 6
CLINICAL LAB SCIENCES 1
CMS-HUMAN RESOURCES 0
COLLECTION AND RECYCLING 3
COLLEGEWIDE-BUSINESS 2
COLLEGEWIDE-GCOE 3
COLLEGEWIDE-HSS 2
COLLEGEWIDE-LCA 1
COLLEGEWIDE-SCIENCE AND ENGN 2
COMMUNICATION STUDIES 14
COMPARATIVE AND WORLD LITERATURE 2
COMPREHENSIVE CAMPAIGN 0
COMPUTER LAB-BUSINESS 0
COMPUTER SCIENCE 5
COUNSELING 5
COUNSELING AND PSYCH SERVICES 4
CPDC OPERATIONS 0
CREATIVE WRITING 3
CRIMINIAL JUSTICE STUDIES 5
CSU MBA FEE 1
CTNEQUITY AND EXCELLENCETEACHLEARN 1
CUSTODIAL SERVICES 6
CUSTODIANS HOUSING 1
CUSTOMER SERVICE OPERATIONS 2
CUSTOMER SERVICES 1
DEANS OFFICE- DUEAP 2
DEANS OFFICE-BUSINESS 2
DEANS OFFICE-ETHNIC STUDIES 2
DEANS OFFICE-GCOE 0
DEANS OFFICE-HSS 1
DEANS OFFICE-LCA 3
DEANS OFFICE-SCIENCE AND ENGN 1
DECISION SCIENCES 4
DEPT OF INFORMATION SYSTEMS 3
DEPT OF SPEECH-LANG AND HEAR SCI 3
DEVELOPMENT OFFICE 2
DISABILITY PROGRAMS AND RES CNTR 3
DIVISION OF GRADUATE STUDIES 4
DOWNTOWN CAMPUS OPERATIONS 0
DPT OF EQUITY LDSHP STDY AND IT 3
DRF-RESIDENTIAL LIFE 1
EARTH AND CLIMATE SCIENCES 4
ECONOMICS 4
EDUCATIONAL DOCTORAL PROGRAM 4
EDUCATIONAL OPP AND PATHWAY PGMS 5
ELEMENTARY EDUCATION 8
ENGINEERING 12
ENGLISH LANGUAGE AND LITERATURE 26
ENTERPRISE RISK MANAGEMENT 2
ENVIRONMENTAL HEALTH AND SAFETY 5
EQUITY AND COMMUNITY INCLUSION 2
EQUITY PROGRAMS AND COMPLIANCE 0
ERP APPS AND BUSINESS INTELLIGEN 1
ESTUARY AND OCEAN SCIENCE CENTER 0
ETHNIC STUDIES PROGRAM 0
FACILITIES OPERATIONS 1
FACILITIES OPS ADMIN HOUSING 1
FACULTY AFFAIRS 1
FAMILYINTERIORNUTRITIONAPPAREL 6
FINANCE 4
FINANCE AND HR HOUSING 0
FINANCE AND HR SHARED SERVICE 1
FINANCIAL REPORTING 0
FISCAL AFFAIRS ACCOUNTING 0
FISCAL AFFAIRS-PARKING FUND 0
GEOGRAPHY AND ENVIRONMENT 6
GOVERNMENT RELATIONS 0
GRADUATE PROGRAM-BUSINESS 0
GRANTS AND CONTRACTS 20
GROUNDS HOUSING 1
GROUNDS MAINTENANCE 1
GS EEP-APP PROJECT 0
HDCS BUSINESS OPERATIONS 0
HDCS CONFERENCE SERVICES 0
HDCS EMPLOYEE AND FAMILY HOUSING 0
HDCS EVENT SERVICES 1
HDCS FINANCIAL SERVICES 1
HDCS STUDENT HOUSING 1
HDCS-HOUSING DINING AND CONF SVCS 0
HEALTH EQUITY INSTITUTE 1
HEALTH PROMOTION AND WELLNESS 1
HEALTH SERVICES 0
HISTORY 6
HOSPITALITY AND TOURISM MGMT 2
HUMAN RESOURCES 1
HUMAN RESOURCES - SPECIAL PROJ 0
HUMANITIES DEPARTMENT 6
INFO TECHNOLOGY SERVICES 1
INFORMATION SECURITY 0
INST FOR CIVIC COMM ENGAGEMENT 0
INTERNATIONAL BUSINESS 0
INTERNATIONAL RELATIONS 3
JEWISH STUDIES 1
JOURNALISM 6
KINESIOLOGY 10
LABOR STUDIES PROGRAM 0
LABORER HOUSING 1
LATINA/LATINO STUDIES 6
LIBERAL STUDIES PROGRAM 1
LIBRARY ADMINISTRATION 15
MAIL SERVICES 1
MAINTENANCE HOUSING 2
MANAGEMENT 3
MARIAN WRIGHT EDELMAN INST 2
MARKETING 4
MATHEMATICS 10
MECHANICAL MAINTENANCE 3
METRO ACADEMY 9
MODERN LANGUAGES AND LITERATURES 12
MULTIPLE DEPARTMENTS 23
MUSEUM STUDIES 1
MWC AQUATICS AND SAFETY 0
MWC FACILITIES AND OPERATIONS 0
MWC FITNESS AND WELLNESS 1
MWC GENERAL BUSINESS AND ADMIN 0
MWC INTRAMS/CLUBS/CAMPS/EVENTS 1
MWC MARKETING AND ENGAGEMENT 0
MWC MEMBERSHIPS AND OUTREACH 0
MWC OUTDOOR AND LEADERSHIP DEV 0
NATIVE AMERICAN GRAVES PROTECT 0
NETWORK SERVICES 0
NEWHIRE 23
NURSING 18
OFFICE INTERNATIONAL PROGRAMS 0
OFFICE OF DEVELOPMENTAL STUDIE 1
OFFICE OF EMERGENCY SERVICES 0
OFFICE OF SUSTAINABILITY 0
ONECARD OFFICE 1
PARKING ADMIN AND OPERATIONS 2
PARKING FINES AND FORFEITURES 0
PHILOSOPHY 8
PHYSICAL THERAPY 2
PHYSICS AND ASTRONOMY 6
POLITICAL SCIENCE 6
PRESIDENTS OFFICE 0
PREVENTIVE MAINTENANCE OPS 1
PROCUREMENT 0
PROJECT MANAGEMENT OFFICE 2
PROPERTY OFFICE 0
PROVOSTS OFFICE 1
PSYCHOLOGY 11
PUBLIC AFFAIRS AND CIVIC ENG 8
PUBLIC HEALTH 6
QUALITY ASSURANCE 0
RACE AND RESISTANCE STUDIES 7
REASONABLE ACCOMMODATIONS 8
RECEIVING AND STORAGE 2
RECREATION- PARKS AND TOURISM 7
REGISTRARS OFFICE 2
RESEARCH AND SPONSORED PROGRAMS 2
RTC FACILITIES OPERATIONS 0
SCHOOL OF DESIGN 5
SCHOOL OF MUSIC 10
SCIENCE SERVICE CENTER 0
SECONDARY EDUCATION 6
SOCIAL WORK 5
SOCIOLOGY 5
SPACE MANAGEMENT OFFICE 1
SPECIAL EDUCATION 4
SPECIAL SESSION-HSS 1
STEP TO COLLEGE 2
STRUCTURAL MAINTENANCE 2
STUDENT ACTIVITIES AND EVENTS 0
STUDENT FINANCIAL AID 3
STUDENT HEALTH SERVICES 11
STUDENT SUCCESS OFFICE 3
SUPPORT SERVICES HOUSING 0
SYSTEM SERVICES 2
TECHNICAL AND PROF WRITING 1
TELECOMMUNICATION 1
THEATRE AND DANCE 5
TIBURON CENTER 0
TIBURON CENTER-ANCILLARY SUPP 0
TRANSPORTATION MAINTENANCE 1
TRANSPORTATION MANAGEMENT 1
TRUST ACCOUNTING 0
TRUST ACCOUNTING-SP 0
TUTORING AND ACAD SUPPORT CENTER 2
UNDERGRAD ADMISSIONS AND RECRUITMT 8
UNDERGRADUATE PROGS-BUSINESS 0
UNIVERSITY COMMUNICATIONS 0
UNIVERSITY EVENTS AND PROTOCOL 1
UNIVERSITY POLICE 16
VP- STDNT AFFRS AND ENROLL MGMT 1
VPS OFFICE-ADMIN AND FINANCE 0
VPS OFFICE-UNIV ADVANCEMENT 0
WEB-MOBILE AND CLOUD APPLICATION 2
WOMEN AND GENDER STUDIES 2


January 2021 Campaign

The January 2021 campaign results are as follows:

  • 3,566 simulated phishing training messages were sent to SF State Employees on Wednesday, January 6, 2021 at 3:30 p.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 1.4% to 16.5%, a net increase of 15.1%.
  • 309 employees (8.6%) reported the message using the Report Phishing feature.
  • Within the first hour, 197 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:


Department Clicked on Link
Academic Operations 5
Academic Resources 3
Academic Technology 4
Accounting 7
Accounts Payable 5
Admissions Office 1
Advising Center 3
Anthropology 4
Art 11
Asian American Studies 5
Athletics-Media 1
Athletics-Operations 1
Audit & Advisory Services 1
Auxiliary Accounting 5
AVP & Dean of Students 1
AVP Fiscal Affairs 1
AVP, Enroll Management 1
Biology 17
Broadcast Communication Arts 6
Bursar's Office 1
CCSC Facilities 1
CEL Academic Programs 20
CEL Administration 4
Chemistry 8
Child & Adolescent Development 2
Cinema 12
Classics 3
Clinical Lab Sciences 2
Collection and Recycling 1
Collegewide-Business 3
Collegewide-GCOE 1
Collegewide-HSS 1
Collegewide-LCA 4
Collegewide-Science & Engn 1
Communication Studies 9
Comparative & World Literature 3
Computer Lab-Business 1
Computer Science 2
Confucius Institute 1
Counseling 2
Counseling & Psych Services 2
Creative Writing 4
Custodial Services 5
Custodians Housing 1
Customer Services 1
Dean's Office-Ethnic Studies 1
Dean's Office-LCA 3
Dean's Office-Science & Engn 2
Dean's Office-Ungrad Studies 2
Decision Sciences 1
Dept of Information Systems 2
Dept of Speech,Lang & Hear Sci 3
Design and Industry 6
Development Office 1
Disability Programs & Res Cntr 4
Division of Graduate Studies 1
Dpt of Equity Ldshp Stdy & IT 2
DRF-Residential Life 1
Earth & Climate Sciences 3
Economics 3
Educational Doctoral Program 1
Elementary Education 8
Engineering 9
English Language & Literature 15
Enterprise Applications 1
Environmental Health & Safety 3
EOP Administration 2
Equity Programs & Compliance 1
Facilities Operations 1
Faculty Affairs 1
FamilyInteriorNutritionApparel 7
Finance 3
Finance & HR Housing 1
Geography & Environment 6
Graduate Program-Business 1
Grants and Contracts 11
Grounds Housing 2
Grounds Maintenance 1
HDCS Business Operations 1
HDCS Financial Services 2
HDCS Student Housing 1
HDCS-Housing Dining&Conf Svcs 1
Health Education 4
Health Promotion & Wellness 2
History 5
Human Resources 2
Humanities Department 8
International Relations 5
Jewish Studies 1
Journalism 5
Kinesiology 10
Laborer Housing 1
Latina/Latino Studies 5
Liberal Studies Program 1
Library Administration 13
Management 5
Marian Wright Edelman Inst. 1
Marketing 3
Mathematics 6
Mechanical Maintenance 1
Metro Academy 1
Modern Languages & Literatures 6
MWC Facilities & Operations 1
MWC Fitness & Wellness 1
Network Services 3
Nursing 14
OneCard Office 1
Philosophy 5
Physical Therapy 3
Physics and Astronomy 8
Political Science 6
PP&D, ITS 2
President's Office 2
Preventive Maintenance Ops 2
Procurement 2
Provost's Office 1
Psychology 10
Public Affairs & Civic Eng 6
Reasonable Accommodations 3
Receiving & Storage 1
Recreation, Parks & Tourism 2
Registrar's Office 1
Research & Sponsored Programs 2
RTC Facilities Operations 2
School of Music 7
Science Service Center 2
Secondary Education 6
Social Work 2
Sociology 1
Space Management Office 1
Special Education 4
Step to College 1
Structural Maintenance 3
Student Financial Aid 1
Student Health Services 7
Student Outreach 1
System Services 3
Telecommunication 1
Theatre and Dance 6
Tiburon Center 1
University Communications 1
University Police 7
VP, Stdnt Affrs & Enroll Mgmt 2
Web & Mobile Applications 1
Women & Gender Studies 5
Unknown Dept 73
Grand Total 590

November 2020 Campaign

The November 2020 campaign results are as follows:

  • 3,566 simulated phishing training messages were sent to SF State Employees on Wednesday, November 4, 2020 at 9:45 a.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 17.6% to 1.4%, a net decrease of 162%.
  • 51 employees (1.4%) reported the message using the Report Phishing feature.
  • Within the first hour, 179 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Department Count of Recipient Name
Auxiliary Accounting 2
AVP, International Education 1
Biology 2
Capital Project Management 1
CEL Academic Programs 1
Cinema 3
Collection and Recycling 1
Counseling 1
CPDC Operations 1
Custodial Services 2
Dean's Office-Science & Engn 2
Earth & Climate Sciences 1
Educational Doctoral Program 1
Engineering 1
English Language & Literature 1
Environmental Health & Safety 1
FamilyInteriorNutritionApparel 1
Grants and Contracts 1
Kinesiology 1
Maintenance Housing 1
Management 1
Mechanical Maintenance 1
Modern Languages & Literatures 1
Museum Studies 1
Philosophy 1
PP&D, ITS 1
Psychology 2
Public Affairs & Civic Eng 1
Receiving & Storage 1
Science Service Center 1
Secondary Education 2
Sociology 1
Student Activities & Events 1
(blank) 10
Grand Total 51

September 2020 Campaign

The September 2020 campaign results are as follows:

  • 3,566 simulated phishing training messages were sent to SF State Employees on Thursday, September 3, 2020 at 2:00 p.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 11.6% to 17.6%, a net increase of 6%.
  • 402 employees (11.2%) reported the message using the Report Phishing feature.
  • Within the first hour, 298 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:

 



Department Count of Recipient Name
Academic Operations 5
Academic Resources 3
Academic Technology 1
Accounting 6
Accounts Payable 1
Advising Center 2
Africana Studies 6
Anthropology 4
Art 6
Asian American Studies 6
Athletics-Basketball Women 1
Athletics-Compliance 1
Athletics-Event and Spirit 1
Athletics-Operations 1
Athletics-Soccer Men 1
Athletics-Volleyball Women 1
Auxiliary Accounting 6
AVP & Dean of Students 1
AVP Fiscal Affairs 1
Biology 22
Broadcast Communication Arts 11
Capital Project Management 2
CEL Academic Programs 32
CEL Administration 3
Chemistry 8
Child & Adolescent Development 1
Cinema 9
Classics 1
Clinical Lab Sciences 3
Collegewide-Business 2
Collegewide-GCOE 2
Collegewide-HSS 1
Collegewide-LCA 4
Collegewide-Science & Engn 3
Communication Studies 15
Comparative & World Literature 1
Computer Science 8
Counseling 7
Counseling & Psych Services 3
CPDC Operations 1
Creative Writing 9
Custodial Services 6
Dean's Office-Business 2
Dean's Office-Ethnic Studies 3
Dean's Office-LCA 1
Dean's Office-Science & Engn 3
Decision Sciences 2
Dept of Information Systems 1
Dept of Speech,Lang & Hear Sci 4
Design and Industry 5
Division of Graduate Studies 3
Dpt of Equity Ldshp Stdy & IT 10
DRF-Residential Life 1
Earth & Climate Sciences 5
Economics 1
Educational Doctoral Program 2
Elementary Education 4
Engineering 12
English Language & Literature 26
Enterprise Applications 5
Environmental Health & Safety 6
EOP Administration 4
Equity & Community Inclusion 1
Ethnic Studies Program 1
Faculty Affairs 2
FamilyInteriorNutritionApparel 7
Finance 6
Finance & HR Housing 1
Geography & Environment 4
Grants and Contracts 18
Grounds Housing 1
HDCS Business Operations 1
Health Education 10
Health Equity Institute 1
History 6
Hospitality & Tourism Mgmt 1
Human Resources 2
Humanities Department 6
International Relations 2
Jewish Studies 2
Journalism 5
Kinesiology 7
Laborer Housing 1
Latina/Latino Studies 3
Learning Assistance Center 1
Library Administration 5
Mail Services 1
Maintenance Housing 3
Management 8
Marketing 5
Mathematics 10
Mechanical Maintenance 3
Metro Academy 3
Modern Languages & Literatures 8
Museum Studies 2
MWC Fitness & Wellness 2
Nursing 13
Office International Programs 2
Office of Sustainability 1
Parking Admin & Operations 2
Philosophy 9
Physical Therapy 6
Physics and Astronomy 4
Political Science 8
Preventive Maintenance Ops 1
Procurement 1
Psychology 8
Public Affairs & Civic Eng 18
Race and Resistance Studies 3
Reasonable Accommodations 8
Recreation, Parks & Tourism 6
Registrar's Office 5
Research & Sponsored Programs 3
RTC Facilities Operations 1
School of Music 7
Science Service Center 1
Secondary Education 9
Social Work 4
Sociology 8
Special Education 19
Step to College 1
Structural Maintenance 5
Student Health Services 6
System Services 2
Technical & Prof Writing 1
Testing Services 1
Theatre and Dance 6
Tiburon Center 2
Transportation Maintenance 1
University Communications 1
University Police 5
Web & Mobile Applications 1
Women & Gender Studies 4
Grand Total 630

July 2020 Campaign

The July 2020 campaign results are as follows:

  • 3,566 simulated phishing training messages were sent to SF State Employees on Thursday, July 9, 2020 at 9:45 a.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 5.8% to 11.6%, a net increase of 5.8%.
  • 297 employees (8.3%) reported the message using the Report Phishing feature.
  • Within the first hour, 152 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Department Count of Recipient Name
Academic Operations 3
Accounting 3
Accounts Payable 3
Admissions Office 2
Advancement Computing 1
Advising Center 4
Africana Studies 1
American Indian Studies 1
Anthropology 6
Art 5
Asian American Studies 5
Athletics-Event and Spirit 1
Athletics-Operations 1
Auxiliary Accounting 2
AVP & Dean of Students 1
AVP for Student Affairs 1
AVP, Enroll Management 1
AVP's Office-ITS 1
Biology 13
Broadcast Communication Arts 4
CA-Entertainment Initiative 1
Capital Project Management 1
CCSC Facilities 1
CEL Academic Programs 22
CEL Administration 5
Chemistry 5
Child & Adolescent Development 1
Children's Campus 1
Cinema 5
Classics 1
Collection and Recycling 1
Collegewide-LCA 1
Collegewide-Science & Engn 2
Communication Studies 5
Computer Science 4
Confucius Institute 1
Counseling 6
Counseling & Psych Services 1
Creative Writing 1
Custodial Services 1
Dean's Office-HSS 1
Dean's Office-Science & Engn 3
Dean's Office-Ungrad Studies 2
Dept of Information Systems 1
Dept of Speech,Lang & Hear Sci 1
Design and Industry 5
Division of Graduate Studies 1
DRF-Residential Life 1
Earth & Climate Sciences 4
Economics 1
Educational Doctoral Program 2
Elementary Education 3
Engineering 2
English Language & Literature 10
Enterprise Applications 4
Environmental Health & Safety 2
EOP Administration 1
Equity & Community Inclusion 1
Faculty Affairs 1
Finance 2
Finance & HR Housing 1
Finance & HR Shared Service 3
Financial Reporting 1
Fiscal Affairs Accounting 1
Fiscal Operations 1
Geography & Environment 4
Grants and Contracts 4
Grounds Housing 1
Grounds Maintenance 2
HDCS Financial Services 2
Health Education 3
Health Promotion & Wellness 1
History 3
Hospitality & Tourism Mgmt 1
Humanities Department 3
International Relations 4
Jewish Studies 1
Journalism 2
Kinesiology 4
Labor Studies Program 1
Laborer Housing 2
Latina/Latino Studies 1
Library Administration 5
Maintenance Housing 1
Management 7
Mathematics 5
Mechanical Maintenance 4
Modern Languages & Literatures 7
Museum Studies 1
MWC Facilities & Operations 1
Nursing 5
Office International Programs 4
Parking Admin & Operations 1
Philosophy 4
Physical Therapy 2
Physics and Astronomy 5
Political Science 7
PP&D, ITS 2
President's Office 2
Preventive Maintenance Ops 1
Procurement 3
Provost's Office 1
Psychology 3
Public Affairs & Civic Eng 4
Reasonable Accommodations 2
Receiving & Storage 1
Recreation, Parks & Tourism 3
Registrar's Office 1
Research & Sponsored Programs 3
School of Music 4
Science Service Center 1
Secondary Education 3
Social Work 2
Sociology 2
Special Education 5
Structural Maintenance 5
Student Health Services 4
System Services 2
Technical & Prof Writing 1
Telecommunication 1
Testing Services 2
Theatre and Dance 3
Transportation Maintenance 1
Trust Accounting-Sp 1
University Police 2
VP's Office-Univ. Advancement 1
Women & Gender Studies 3

May 2020 Campaign

The May 2020 campaign results are as follows:

  • 3,566 simulated phishing training messages were sent to SF State Employees on Tuesday, May 12, 2020 at 9:10 a.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 1.6% to 5.8%, a net increase of 4.2%.
  • 277 employees (7.7%) reported the message using the Report Phishing feature.
  • Within the first hour, 218 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Department Links Clicked Count
Academic Operations 3
Accounting 3
Accounts Payable 3
Admissions Office 2
Advancement Computing 1
Advising Center 4
Africana Studies 1
American Indian Studies 1
Anthropology 6
Art 5
Asian American Studies 5
Athletics-Event and Spirit 1
Athletics-Operations 1
Auxiliary Accounting 2
AVP & Dean of Students 1
AVP for Student Affairs 1
AVP, Enroll Management 1
AVP's Office-ITS 1
Biology 13
Broadcast Communication Arts 4
CA-Entertainment Initiative 1
Capital Project Management 1
CCSC Facilities 1
CEL Academic Programs 22
CEL Administration 5
Chemistry 5
Child & Adolescent Development 1
Children's Campus 1
Cinema 5
Classics 1
Collection and Recycling 1
Collegewide-LCA 1
Collegewide-Science & Engn 2
Communication Studies 5
Computer Science 4
Confucius Institute 1
Counseling 6
Counseling & Psych Services 1
Creative Writing 1
Custodial Services 1
Dean's Office-HSS 1
Dean's Office-Science & Engn 3
Dean's Office-Ungrad Studies 2
Dept of Information Systems 1
Dept of Speech,Lang & Hear Sci 1
Design and Industry 5
Division of Graduate Studies 1
DRF-Residential Life 1
Earth & Climate Sciences 4
Economics 1
Educational Doctoral Program 2
Elementary Education 3
Engineering 2
English Language & Literature 10
Enterprise Applications 4
Environmental Health & Safety 2
EOP Administration 1
Equity & Community Inclusion 1
Faculty Affairs 1
Finance 2
Finance & HR Housing 1
Finance & HR Shared Service 3
Financial Reporting 1
Fiscal Affairs Accounting 1
Fiscal Operations 1
Geography & Environment 4
Grants and Contracts 4
Grounds Housing 1
Grounds Maintenance 2
HDCS Financial Services 2
Health Education 3
Health Promotion & Wellness 1
History 3
Hospitality & Tourism Mgmt 1
Humanities Department 3
International Relations 4
Jewish Studies 1
Journalism 2
Kinesiology 4
Labor Studies Program 1
Laborer Housing 2
Latina/Latino Studies 1
Library Administration 5
Maintenance Housing 1
Management 7
Mathematics 5
Mechanical Maintenance 4
Modern Languages & Literatures 7
Museum Studies 1
MWC Facilities & Operations 1
Nursing 5
Office International Programs 4
Parking Admin & Operations 1
Philosophy 4
Physical Therapy 2
Physics and Astronomy 5
Political Science 7
PP&D, ITS 2
President's Office 2
Preventive Maintenance Ops 1
Procurement 3
Provost's Office 1
Psychology 3
Public Affairs & Civic Eng 4
Reasonable Accommodations 2
Receiving & Storage 1
Recreation, Parks & Tourism 3
Registrar's Office 1
Research & Sponsored Programs 3
School of Music 4
Science Service Center 1
Secondary Education 3
Social Work 2
Sociology 2
Special Education 5
Structural Maintenance 5
Student Health Services 4
System Services 2
Technical & Prof Writing 1
Telecommunication 1
Testing Services 2
Theatre and Dance 3
Transportation Maintenance 1
Trust Accounting-Sp 1
University Police 2
VP's Office-Univ. Advancement 1
Women & Gender Studies 3

The March 2020 campaign results are as follows:

  • 3,566 simulated phishing training messages were sent to SF State Employees on Friday, March 6, 2020 at 3:30 p.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 11.3% to 1.6%, a decrease of 9.53%.
  • 185 employees (5.1%) reported the message using the Report Phishing feature.
  • Within the first hour, 123 employees reported the phishing exercise using the Report Phishing feature.

The breakdown, by department, of employees who were susceptible is in the table below:



Department Number of Recipients
Academic Resources 1
Advising Center 1
Auxiliary Accounting 1
Biology 2
CEL Academic Programs 4
CEL Administration 2
Collegewide-Business 1
Collegewide-HSS 1
Computer Science 1
Custodial Services 1
Dean's Office-LCA 1
Dean's Office-Science & Engn 2
Dean's Office-Ungrad Studies 1
Dept of Speech,Lang & Hear Sci 1
Design and Industry 2
Disability Programs & Res Cntr 1
Division of Graduate Studies 1
Earth & Climate Sciences 1
Engineering 1
English Language & Literature 2
Environmental Health & Safety 1
EOP Administration 1
Equity & Community Inclusion 1
FamilyInteriorNutritionApparel 1
Finance 1
Grounds Maintenance 1
Information Security 1
Library Administration 1
Modern Languages & Literatures 1
Nursing 1
Physics and Astronomy 2
Psychology 1
Public Affairs & Civic Eng 1
Reasonable Accommodations 1
Recreation, Parks & Tourism 1
Science Service Center 1
Student Financial Aid 1
Student Health Services 1
System Services 1
Theatre and Dance 1

January 2020 Campaign

The January 2020 campaign results are as follows:

  • 3,566 simulated phishing training messages were sent to SF State Employees on Tuesday, January 7th, 2020 at 4:00 p.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 7.3% to 11.13%, an increase of 3.83%.
  • 209 employees (5.86%) reported the message using the Report Phishing feature.
  • Within the first hour, 168 employees reported the phishing exercise using the Report Phishing feature.

January 2020 PhishMe Breakdown by Units

November 2019 Campaign

The November 2019 campaign results are as follows:

  • 3,241 simulated phishing training messages were sent to SF State Employees on Wednesday, November 6th, 2019 at 4:15 p.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 14.6% to 7.3%, a decrease of 7.3%.
  • 447 employees (13.7%) reported the message using the Report Phishing feature.
  • Within the first hour, over 100 employees reported the phishing exercise using the Report Phishing feature.

November 2019 Clicked Phishing Links by Department

2019 Cyber Security Awareness Month

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Cyber Security Awareness Presentation (PDF)

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September 2019 Campaign

The September 17-24, 2019 campaign results are as follows:

  • 3,241 simulated phishing training messages were sent to SF State Employees on Tuesday, September 17, 2019 at 3:50 p.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 9.3% to 14.6%, an increase of 5.3%. 
  • 294 employees (9.1%) reported the message using the Report Phishing feature.
  • Within the first hour, about 140 employees reported the phishing exercise using the Report Phishing feature.

July 2019 Campaign

The July 1-6, 2019 campaign results are as follows:

  • 3,642 simulated phishing training messages were sent to SF State Employees on Monday, July 1, 2019 at 4:00 p.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 11.3% to 9.3%, a decrease of 2%. 
  • 277 employees (7.6%) reported the message using the Report Phishing feature.
  • Within the first hour, about 207 employees reported the phishing exercise using the Report Phishing feature.

April 2019 Campaign

The April 9 – 14, 2019 campaign results are as follows:

  • 3,642 simulated phishing training messages were sent to SF State Employees on Tuesday, April 9, 2019 at 4:30 p.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 7.55% to 11.3%, an increase of 3.75%.
  • 411 employees (11.3%) reported the message using the Report Phishing feature.
  • Within the first hour, about 208 employees reported the phishing exercise using the Report Phishing feature.

February 2019 Campaign

The February 14 – 19, 2019 campaign results are as follows:

  • 3,642 simulated phishing training messages were sent to SF State Employees on Thursday, February 14, 2019 at 9 a.m.
  • The susceptibility rate (those who responded by clicking on the link) decreased from 26.88% to 7.55%.
  • 277 employees (7.6%) reported the message using the Report Phishing feature.
  • Within the first hour, about 188 employees reported the phishing exercise using the Report Phishing feature.

February 2019 campaign response breakdown chart

PhishMe Campaign Summary February 2019

PhishMe February 2019 Bar Chart

December 2018 Campaign

The December 3 – 4, 2018 campaign results are as follows:

  • 3,642 simulated phishing training messages were sent to SF State Employees on Monday, December 3, 2018 at 11:45 a.m.
  • The susceptibility rate (those who responded by clicking on the link) increased from 7.91% to 26.88% due to the increased complexity of the email campaign, an increase of 18.97%. 
  • 153 employees (4.2%) reported the message using the Report Phishing feature.
  • Within the first hour, about 100 employees reported the phishing exercise using the Report Phishing feature.December 2018 campaign response breakdown chart

October 2018 Campaign

The October 2 – 7, 2018 campaign results are as follows:

  • 3,642 simulated phishing training messages were sent to SF State employees on October 2, 2018.
  • The susceptibility rate (those who responded by clicking on the link) increased from 6.24% to 7.91% due to the increased complexity of the email campaign, an increase of 1.67%. 
  • 552 employees (15.16%) reported the message using the Report Phishing feature.
  • Within the first hour, over 200 employees reported the phishing exercise using the Report Phishing feature.

PhishMe Campaign Summary

October 2018 PhishMe summary

In August 2018, a campus-wide simulation was run

The August 1 – 8, 2018 campaign results are as follows:

  • 3,622 simulated phishing training messages were sent to SF State employees on August 1, 2018 – the susceptibility rate (those who responded by clicking on the link) reduced from 7.60% to 6.24%, a reduction of 1.35%, which is a minimal reduction to the June simulation.
  • 328 employees (9.06%) reported the message using the Report Phishing feature.
  • Within the first hour, over 200 employees reported the phishing exercise using the Report Phishing feature.

In June 2018, a campus-wide simulation was run

June 14 – 21, 2018 campaign results are as follows:

  • 3,622 simulated phishing training messages were sent to SF State employees on June 14, 2018 – the susceptibility rate (those who responded by clicking on the link) reduced from 16.70% to 7.60%, a reduction of 9.1%, which is a significant reduction to the February simulation.
  • 416 employees (11.49%) reported the message using the Report Phishing feature.
  • Within the first hour, over 250 employees reported the phishing exercise using the Report Phishing feature.

No simulated phishing messages were sent in March 2018 or April 2018

In February 2018, following the start of semester rush, another campus-wide simulation was run

The February 12 – 19, 2018 campagin results are as follows:

  • 3,663 simulated phishing training messages were sent to SF State employees on February 12, 2018 – the susceptibility rate (those who responded by clicking on the link) reduced to 17%, which is a significant reduction to the October test where it was 27%.
  • 13% of employees reported the message using the Report Phishing feature – a slight reduction to the 18% report rate in October.
  • Within 20 minutes over 200 employees reported the phishing exercise using the Report Phishing feature.

No simulated phishing messages were sent in December 2017 or January 2018 due to end of semester/finals and the winter break

In November 2017 a follow-up campaign was run for just those who had clicked on the link (responded) to the October campaign

November 16 – 23, 2017 campaign results are as follows:

  • 943 simulated phishing messages were sent to just employees who clicked on the message sent in the October exercise.
  • – 4% reported the phishing message, 41% clicked on the link in the message, and 4% clicked and reported. The 41% click rate in November was a significant improvement to the equivalent 100% click rate in October.

The Phish Me simulation campaign started in October 2017 and was scheduled to run a pseudo-random simulation approximately every two months

The October 31 – Nov 6, 2017 campaign results were as follows:

  • 
3,516 simulated phishing training messages were sent to SF State employees on October 31st, 2017.
  • 27% of employees responded (not a good sign) to the simulated phishing message and received immediate feedback along with anti-phishing education.
  • 18% of employees reported (good sign) the message using the recently introduced Report Phishing feature.

Summary of all PhishMe campaigns

bar chart summary of PhishMe campaigns

table of number of messages submitted via PhishMe reporter