Campus Wi-Fi Network Issues (March 21, 2023)

Overview 

ITS is aware that some users may be unable to connect to the campus Wi-Fi network. ITS is investigating the root cause and proactively opened a support case with the vendor Aruba Networks.  

What Can You Expect 

The Wi-Fi network might be inaccessible for some users at this time. Users unable to connect to WiFi are advised temporarily to use a wired connection. We are sorry for any inconvenience this issue may cause.  We will update you as soon as possible once we have more details. 

Support 

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.