Overview
The Chancellor's Office, along with Unisys and AWS (Amazon Web Services), has scheduled an emergency downtime maintenance window for both campus PeopleSoft platforms (Campus Solutions (CS) and Human Resources (HR)). The downtime will occur on Friday, April 26th, from 5:00 p.m. to 5:30 p.m. while they work on patching a fix to resolve a connection timeout error.
Benefit: This patch will resolve connection timeout errors that users are experiencing in Campus Solutions and Human Resources after AWS migration.
What Can You Expect
Campus Solutions (CS) and Human Resources (HR) will not be available during the maintenance window. Affected applications include:
- Accept Admission Offer
- CPaGE Quick Admit
- E-TRAC
- Gator Scheduler
- HR Self-Service
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.