Box Service Issues (February 19, 2025)

Overview

ITS is aware of a service interruption with Box. Multiple Box services are experiencing technical difficulties that may impact your ability to work effectively within the service. We will provide updates as we learn more. 

 

What Can You Expect

Users may be unable to access certain features within Box such as:

-       Editing documents in Box.com

-       Editing documents in the Box drive

-       Downloading/uploading documents to Box.com

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420.