Avaya Workplace Softphone Maintenance (Monday, June 10, 2024, 7 p.m. – 10 p.m.)

Overview

Avaya Workplace will conduct a maintenance window on Monday, June 10, from 7 – 10 p.m. to collect the finest logs from the AADS servers.

 

 

What Can You Expect

This maintenance window may impact some Avaya Workplace softphone users. During the log collection, users will not be able to log in to the Avaya Workplace softphone app. All users who were already logged in prior to the maintenance window will not be affected and can process and receive calls normally. There will be no impact on desk phone users or voicemail.

 

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.