Overview:
Starting on Friday, December 8 at 7 p.m., ITS will be conducting an Avaya Workplace Server maintenance. This maintenance will run through Saturday, December 9, at 12 a.m. During this time, users may be unable to log in to Avaya Workplace or experience an interruption in services. All maintenance will occur during non-business hours for minimal disruption.
Benefit: Avaya Workplace will have the ability to support the Automatic Call Distribution(ACD) features and migrate SSO to MS Azure.
What Can You Expect
All Avaya Workplace users may not be able to log in during the maintenance window or may experience intermittent service interruptions.
Support
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.