Avaya Workplace Servers Outage During Maintenance (Tuesday, January 16, 2024 – Wednesday, January 17, 2024)

Overview:

Starting Tuesday, January 16 at 7 p.m., ITS will conduct an Avaya Workplace Server maintenance. This maintenance will run through Wednesday, January 17, at 8 a.m. During this time, users may be unable to log in to Avaya Workplace or experience an interruption in services. All maintenance will occur during non-business hours for minimal disruption. 

 

Benefit: Avaya Workplace will have the ability to support ACD feature and migrate SSO to MS Azure 

 

What Can You Expect

All Avaya Workplace users may be unable to log in during the maintenance window or experience intermittent service interruptions. 

 

Support 

If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.