Avaya Workplace Servers Outage During Maintenance (Monday, February 12, 2024 – Tuesday, February 13, 2024)


Starting Monday, February 12 at 6 p.m., ITS will continue to conduct an Avaya Workplace Server maintenance. This maintenance will run through Tuesday, February 13, at 1 a.m. During this time, users may be unable to log in to Avaya Workplace or experience an interruption in services. All maintenance will occur during non-business hours for minimal disruption. 


Benefit: Avaya Workplace will have the ability to support ACD feature and migrate SSO to MS Azure. 


What Can You Expect

All Avaya Workplace users may be unable to log in during the maintenance window or experience intermittent service interruptions. 



If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.