Avaya Voicemail Service Disruption (Monday, July 3, 2023)

Overview 

We are experiencing an issue with the Avaya Workplace, resulting in a voicemail service disruption to users. ITS is working correctly with Avaya to address the problems.  

 

What Can You Expect 

During the service disruption with our Avaya Voicemail system, the following features may not be available:

 - Storing new voicemails

 - Changing voicemail passwords

 - Unlocking voicemail boxes

Support 

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.