Lin Lee & William Mac

Lin & William deserve a Shout Out for their patience in in assisting both Housing and the Library--the last two Drupal 8 conversion holdouts--in moving their projects forward to review and production. Housing attended the weekly support drop-ins nearly every week for several months to move their site to completion. Despite some difficult circumstances and with both sites having missed their deadlines by two or more months and pressure building to complete development, Lin and William were patient, helpful, and firm in their customer support. 

Wilbur L

I am the new person on the telecom team, Wilbur has been a great help to me about the different collages and departments on their needs.
thank you for your help

Alex K

I want to give a shout-out to Alex who has been a great help to me on PCR and department process .
Thank you Alex for all your help.

Felix

Felix is a real behind the scenes wonder. He goes around the campus just getting tasks done. He is efficient, quick and funny. Grateful to have him on our team. 

Wilbur L

Wilbur is pleasure to work with. He's knowledgeable. He puts in the work. He remains calm. He's been excellent all-around. I am grateful to be able to work with him on projects. Thanks, Wilbur!

The UC Classroom Migration Team

This instrumental little team worked diligently to replace and update all campus classroom phones to the new Avaya phone system. They collaborated perfectly together; worked through any and all roadblocks, quickly addressed any issues, and completed the migrations before the project deadline. They were extremely effective, really dedicated and seriously resilient. Big thanks to Alex, Felix, Matt, Sal, and other supporting members of the Telecom and Network teams; your work here really makes a difference. 

Michelle D

Michelle continues to excel in her new Project Lead role! Our small PMO has been through staff changes and has seen our share of project requests but Michelle handles everything professionally, calmly and is a pleasure to work with! In Q4, she helped complete the Classroom Phone Migrations project, PMO’s Box Migration, assisted with 2FA communications, served as a backup PM for AM2020, actively participated in the TPM search committee, hosted PMO meetings and prepared a number of PMO reports. Thank you, Michelle for your hard work and support!

Update to SF State Two-Factor Authentication (2FA) Global Login and Password Reset Services (January 10, 2023)

Overview 

On Tuesday, January 10, 2023, Information Technology Services (ITS) will implement improvements to the SF State Azure Single Sign-On (SSO) Global Login and Password Reset services that will improve both the application’s reliability and security.

What Can You Expect 

At this time, no action is required. All SF State IT services will remain operational without any service disruption. In addition to reliability and security improvements, users can also anticipate a new and improved look and feel for the Global Login and Password Reset services. This change will modernize the overall appearance of the two-factor authentication (2FA) prompt.

Support  

If you have any questions or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420, or submit a ticket: https://its.sfsu.edu/support.