He is our walking encyclopedia... very knowledgeable, accommodating and reliable. He works hard to provide guidance to the team and he extend his hand to any issue on hand.

When you need something to be fixed... we all know who to call to.. the most experience person in ERP/BI team

He is always pro-active taking task whenever needed and make sure that all stones are turn to make the project work as planned

She assist whenever she can and make sure that we do our job easier.

Andrea is the queen of communications! Her assistance before, during and after Cybersecurity Awareness Month was invaluable. Andrea created interesting weekly captions to be included in the Campus Memo, updated the ITS website with the latest News, and tweeted out updates that kept the ITS feed active. Andrea's ability to create attention grabbing headlines is second to none, and I would be lost without her attention to detail, ensuring all the 'i's are dotted and the 't's are crossed!

Xiong Y jumped into his new roll with both feet by picking up the Box CLI scripting discovery and quickly pivoting to building out a simple way for admitted students to drop admissions documents into the Gateway for automatic indexing into OnBase. This mighty little tool will save the Admissions team a large number of hours that used to be spent pulling documents from email attachments and manually pushing them into OnBase and indexing them.

There wasn't "all of the above" option. James Tran is one of the most dedicated employees I've had the pleasure to work with. James is always willing to find out what can be done is chaotic situations. Chaotic as in summer conference season operations. Since James has historical knowledge of areas of campus like the residential community, his presence is invaluable.

I've had the privilege of collaborating with Srikanth for several years, and his consistent positive attitude has been invaluable. His exceptional problem-solving skills, unwavering commitment to learning, and his ability to effectively teach others have left a lasting impression. I want to give a shout out to Srikanth for his dedicated efforts on all our past, ongoing and upcoming projects.

A campus partner was submitting an event to the University calendar but when they added Spanish accented letters to the event description box, it would delete the accented letters. I reached out to ITS and let William know about the issue and he helped make sure it was added to the project queue. I appreciate William's leadership and willingness to always walk us through any issue at hand and figure out the best solution. I was confident the issue was being handled. Now the University calendar accepts accented letters making it even more inclusive!

I was having trouble with Spotlight since the post wouldn't publish after I saved it. Rebecca and Supakit hopped on a teams call immediately and we got it all sorted out. I appreciated their readiness to help and test out what was happening with my post. They went above and beyond the call. I know I can count on them if I ever have an issue.