Allen is the GroupMail warrior. He's always there to help me at a moment's notice when something goes wrong. He's the Batman of the basement, or, I guess more accurately right now, the Flash of the fourth floor? 

You're the best, Allen. Thank you. 

Elizabeth has done several integrations, but what sets this apart is not just the excellent analysis and leading the development, but it's the trust she garners from her customers. She epitomizes what good customer service means.

The Bursar has been struggling to accurately calculate Summer Tuition when students enroll across the 4 sessions. Ivan came into the project expecting to perform a modification either to the Tuition Calculation process or the NSC reports. Instead, Ivan found a creative solution that required no modification, but instead leverages existing PeopleSoft functionality. Top-tier business analysis!

Qun has been working on several different internal clean up projects that are both time consuming and very much needed. His diligence and commitment are exceptional and deserve to be recognized.

Alan Yu went above and beyond the call of duty to replace all 350 Wi-Fi access points for the Housing Summer Internet Refresh project within a short two month timeframe. He mastered juggling student assistants, asset management, and resource limitations. His dedication to getting the work done perfectly and quickly as possible made this project a huge success. Fall Move-In would not have been a great success without Alan's unwavering effort!

Gen and Matt went above and beyond in assisting with computer-related issues. They responded quickly, demonstrated strong technical knowledge, and provided excellent customer service throughout the process. Their professionalism and willingness to help made a stressful situation smooth and efficient, and both Boris and I are very appreciative of their support.

Big thanks to Miguel for consistently delivering excellent customer service with technical expertise. He is humble and always ready to help.

His positive attitude extends to his student employees, who reflect the same helpful and welcoming approach—making every customer feel supported.

Thank you, Miguel for your outstanding work and impact!

While the team was working diligently to set up and integrate the West Grove Commons door locks in time for Fall move-in, which was successful, Tim was walking the halls of West Grove Commons during construction and testing every door lock. Each time the contractor declared the doors working, Tim would drive to campus and repeat his testing. This went for several rounds before the locks truly were working as required. This testing was technically outside of Tim's scope and should have been performed by the vendor.

Partway through the West Grove Commons construction, the One Card office purchased contracts for mobile student credentials (digital One Cards) and the associated hardware and software for West Grove Commons to make this work on residential door locks. Coming after the initial design process and involving a change of scope to WCG construction, the Business Apps team was thrown into a worst-case scenario. Timothy C., Calvin K., and Worth F., along with Mujahid Al M.

I had a computer glitch in my email list on my MacBook Pro. I had received an email I could not delete. Every time I deleted it it would come right back. I tried a wide range of methods to delete this email but none of them worked. I was concerned that the email might have been a computer virus and I was at a loss as to what I should do. Mark was extremely helpful in helping me deal with this problem and getting the email deleted. He was very patient with me. I could never have fixed this problem without his help.