Monthly Windows Update- Saturday, October 18, 2025, 6 p.m.-midnight

Overview 

Information Technology Services (ITS) will apply monthly Windows security and critical updates on Windows servers on Saturday, October 18, 2025, from 6 p.m. to midnight. The latest Windows security patches fix vulnerabilities and errors in Windows and associated software, reducing the risk of exploitation by malware or hackers.  

 

What Can You Expect 

During the maintenance window, users may experience a brief loss of service while each server reboots. Each server will be unavailable for less than 10 minutes during the maintenance window. 

 

Support 

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420.  

Monthly Linux Servers Update – Saturday, October 4, 2025

Overview

On Saturday, October 4, from 4 to 6 p.m., Information Technology Services (ITS) will perform monthly security and critical operating system (OS) updates on the Linux servers.

 

Benefit

These updates address known security vulnerabilities and enhance the overall stability and performance of Linux services.

 

What Can You Expect

During the maintenance window, users may experience a brief service disruption while the system reboots. Each service is expected to be unavailable for approximately ten minutes.

 

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call (415) 338-1420. 

Allen W.

Allen is the GroupMail warrior. He's always there to help me at a moment's notice when something goes wrong. He's the Batman of the basement, or, I guess more accurately right now, the Flash of the fourth floor? 

You're the best, Allen. Thank you. 

 

 

Ivan W. - Resolving Summer Tuition Calculation Errors

The Bursar has been struggling to accurately calculate Summer Tuition when students enroll across the 4 sessions. Ivan came into the project expecting to perform a modification either to the Tuition Calculation process or the NSC reports. Instead, Ivan found a creative solution that required no modification, but instead leverages existing PeopleSoft functionality. Top-tier business analysis!

Qun L.

Qun has been working on several different internal clean up projects that are both time consuming and very much needed. His diligence and commitment are exceptional and deserve to be recognized.

Update to Enterprise Application Consent Settings – Friday, September 19, 2025

Overview

Information Technology Services (ITS) is updating the consent settings for enterprise applications at SFSU on Friday, September 19, 2025, from 3 to 3:30 p.m. This change is part of ongoing efforts to enhance security and improve control over access to university resources.

 

What to Expect

This update will only affect new consent requests. It will not impact any existing user consents. The change is designed to improve security and limit unnecessary access to enterprise resources.

 

Support

If you experience any issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our Virtual Service Desk, or call 415-338-1420. 

OneCard System Maintenance - Friday, September 19, 2025, 8 a.m. – 9 a.m.

Overview

Information Technology Services (ITS) will perform required security maintenance on the San Francisco State University (SFSU) OneCard system, on Friday, September 19, 2025, from 8 a.m. to 9 a.m. The OneCard system and Transact will be unavailable during this maintenance window. 

 

Benefit 

This upgrade will enhance both the security and reliability of the OneCard and Transact systems.

 

What to Expect

The SFSU OneCard system and its integrated services will be unavailable during the maintenance window. 

 

Impacted Integrated Systems: 

•    Campus Meal Plans 

•    eAccounts 

•    Fill Stations 

•    Follett Bookstore System 

•    Innosoft Fusion 

•    Micros Systems (Cash Registers) 

•    OneCard Clipper Integration 

•    Online Photo Submission 

•    Pinnacle Door Control updates (doors will still function, but no changes can be made to the system) 

•    Sequoia Systems (Cash Registers) 

•    Sodexo updates 

•    StarRez updates 

•    Transact Mobile Ordering 

•    TruCredential (for ID Card creation) 

•    Uniprint

•    Verifone V200c POS Devices

•    Xerox Machines

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu, visit our virtual service desk, or call 415-338-1420. 

Alan Y.

Alan Yu went above and beyond the call of duty to replace all 350 Wi-Fi access points for the Housing Summer Internet Refresh project within a short two month timeframe. He mastered juggling student assistants, asset management, and resource limitations. His dedication to getting the work done perfectly and quickly as possible made this project a huge success. Fall Move-In would not have been a great success without Alan's unwavering effort!

Gen and Matt – IT Support

Gen and Matt went above and beyond in assisting with computer-related issues. They responded quickly, demonstrated strong technical knowledge, and provided excellent customer service throughout the process. Their professionalism and willingness to help made a stressful situation smooth and efficient, and both Boris and I are very appreciative of their support.

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