I believe in letting a supervisor know when someone on their team does a great job.
Alex has been helping us in Development this morning and I wanted to give him a big shout out.
His patience, expertise, and problems solving abilities have been greatly appreciated.
Fantastic feedback from customers about her care and great troubleshooting ability.
Helping out Mashouf Wellness center with their improved digital signage project. Thanks for going the extra mile to make sure they were successful.
All of their excellent work with helping customer migrate from File Shares to Box. The time and care for customer success has been awesome.
All the excellent hard work they did to prepare the Windows 11 upgrade for mass deployment
Their hard work on the ServiceNow Vancouver upgrade. They did a fantastic job of implementing the employee service center as our new service portal.
Allen is the pinnacle of a "behind-the-scenes wonder." He's always so quick to help at a minute's notice whenever I need support. I usually never know there's a problem until I need something quickly. Nevertheless, Allen makes sure to help me as quickly as he can. I greatly appreciate his support. I am glad Allen is a part of team ITS. We are lucky to have him.
Beginning Friday, March 15, 2024, ITS will apply critical Oracle patches to the FPPRD & FWPRD databases. These critical security updates ensure our data remains protected. The maintenance will run until Sunday, March 17, 2024, at 5:00 p.m. During the patch process, there will be a brief interruption to all services that connect to the Oracle databases.
Benefit: Upgrading the Oracle FPPRD & FWPRD will ensure our databases remain secure.
The following applications and services will not be available during upgrading:
If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
Microsoft resolved the Teams service issue that affected mobile and desktop clients.
MS Teams mobile and desktop clients should be working as expected.
You might be asked to re-authenticate when starting the client.
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
ITS is working on an issue affecting Microsoft Teams mobile and desktop clients. Users are seeing a prompt to install InTune Portal applications.
ITS is working to identify and resolve the root cause of this error.
In the meantime, please temporarily switch to MS Teams for the web at this link: https://www.microsoft.com/en-us/microsoft-teams/log-in.
Using Teams on the web should allow users to use Teams as usual. Do not install the InTune Portal app. ITS will continue to update users as we learn more.
If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.