Telecommunication Services - Avaya Offerings

Service Description

Avaya offers a variety of communication options to enable our current remote work challenges and provide flexibility for our eventual return to campus. Avaya provides you with one-stop access to voice, video, team chat, calendar and meetings. Meet the challenges of a work-from-anywhere world with multi-experience collaboration that crosses devices, touchpoints, and modalities.

  • Workplace - software that replaces the traditional desk phone with a modern, highly mobile solution, that also provides significant cost savings
  • Traditional Desk Phones - single line, multi-line, and conference room phones are available
  • Automated Call Distribution (ACD) - a telephony device that answers and distributes incoming calls to a specific group of agents within a department




  • Faculty
  • Staff

Helpful Links