Service Description
Departmental Billing Login Account
This service provides easy access to detailed departmental telephone bills, including bills from previous months. Bills can either be viewed on-screen or printed locally. This service is designed to be used by Unit Telecommunications Coordinators (UTCs) or a departmental financial analyst. Please have an appropriate administrator submit a service ticket to request permission to view the department’s telephone bill on PCR360’s website listed below.
Please submit a service ticket at the Help page.
Please email busserv@sfsu.edu if you are having problems logging in.
Telephone Billing Rates
|
Description |
Install/Move |
Monthly Charge - General Fund |
Monthly Charge - Auxiliary Fund |
|---|---|---|---|
|
Single-line phone |
60.00 |
4.03 |
10.98 |
|
Single-line phone instrument |
38.00 |
|
|
|
Multi-line/Virtual Phone (Dterm) phone |
75.00 |
4.80 |
16.02 |
|
Multi-line phone instrument |
150.00 |
|
|
|
Virtual Line |
75.00 |
3.80 |
0.65 |
|
Automated Call Distribution (ACD) (per phone) |
100.00 |
22.57 |
22.57 |
|
ACD programming/outgoing message recording time (up to one minute) |
35.00 |
10.00 |
10.00 |
|
Phone feature change such as reconfiguration of phone numbers on multi-line sets, voice mail adds/reinitialization, telephone number change or dialing restriction change |
25.00 |
|
|
|
Voicemail (per mailbox) |
|
incl. |
3.70 |
|
|
|||
|
Network port activation |
150.00 |
|
|
|
Network move to new location |
45.00 |
|
|
|
Labor charge for wiring installation |
varies by installation |
|
|
|
3rd party vendor copper cable pair leasing (per pair) |
|
100.00 |
|
|
IT consulting services |
50.00 per hour |
|
|
|
VoIP phone |
75.00 |
8.00 |
16.02 |
|
VoIP phone instrument |
200.00 |
|
Telephone Service Rates
Information Technology Services (ITS) provides a variety of voice, data and wiring services to the campus. Requests for these services must be approved in advance by the appropriate administrator. Charges will be included in the phone bill of the department which requests the service. Telephone charges and wiring costs may be one-time or recurring, depending on the service. Please see the Support page to request service.
Eligibility
- Faculty
- Staff