Ermin N

Ermine has helped me several times since Dec 2021. When I sent out a service ticket, Ermin showed up almost immediately or the next day to assist me. He went above and beyond the call to fix my laptop and monitor issues. I'm impressed by how efficient and knowledgeable he is as well as how he treats us, the AP staff, with respect. Ermine's also very humble, professional, approachable. He's a great access to the University.