How to Remotely Change Your SF State Password

Windows 

PCs that connect to the Central Campus Domain, e.g., you log in to your device with your SF State credentials. These steps are recommended for use before the account expires.

  1. Log in to the local machine
  2. Log in to Global Protect VPN
  3. Press CTRL-ALT-DELETE simultaneously on the keyboard and select “Change a password” option
  4. Type in the old password, the new password twice, and then select the right arrow to submit the change

Macs

Includes those Distributed by Information Technology Services (ITS) or Academic Technology (AT)

For Macs that connect to the Central Campus Domain. These steps are recommended for use before the account expires.

  1. Log in to Global Protect VPN
  2. Go to System Preferences > Users & Groups
  3. Select your account'
  4. Select Change Password
  5. Enter your old password and your new password twice
  6. Password will update the Apple Keychain, if it is being used, and will update in Active Directory (AD)
  7. Restart your computer and use your new password


How to check if your computer profile is connected to Active Directory

To verify whether account is an AD account, go to Systems Preferences > Users & Groups. The account will be listed at the top section called Admin User. If it is not on AD, the account will show as “Other Users.”

For Macs that are not on central AD, see the password change process published here: https://www.sfsu.edu/reset/reset_selection.htm