Whether you telecommute regularly or simply need to be able to work from home on occasion, there are tools to ensure that you can continue to perform your job with ease. Online meetings can be held, files can be accessed and stored online via Box, share your computer screen with colleagues, make audio calls via your computer, and more!
Collaboration and Virtual Courses
SF State uses Office 365 (O365) for email. There are several options to access your email:
- Outlook Web Access (OWA): https://outlook.office365.com/
- Outlook for iOS and Android: https://products.office.com/en-us/outlook-mobile-for-android-and-ios
- Information at https://its.sfsu.edu/service/emailcalendar
- Collaboration for individual & group chat, audio, video, and screen sharing
- Available for desktop, mobile, and via a web browser
- Available for faculty, staff, and students [NOTE: Teams is not recommended for class use. Please refer to Instructional Continuity at SF State for available tools]
- Information at https://its.sfsu.edu/service/teams
- Available for free on Apple’s App Store and Google Play
- Information at https://its.sfsu.edu/service/sfstatemobileapp
Software, File Sharing, & Security
- Cloud-based collaborative storage service used to share documents with employees, students and non-SF State individuals. The service can be used to store documents that contain up to Level 2 data, but should not be used for documents that contain Level 1 data.
- Campus Policy and definition of Confidential Data at https://policiesandpracticedirectives.sfsu.edu/content/confidential-data-policy
- Information at https://its.sfsu.edu/service/boxsfstate
- For security, SF State protects sensitive data using Two-Factor authentication (2FA)
- Information at https://its.sfsu.edu/service/twofactorauthentication2fa
- SF State’s approved electronic signature solution for all faculty and staff
- Get Started with DocuSign: https://docusign.sfsu.edu/
- DocuSign is approved for use with Level 1 and PII data.
- DocuSign is not approved for PCI and HIPAA data.
- Only risk assessed and approved business processes can be used in DocuSign, more information at https://docusign.sfsu.edu/content/usage-standards.
- Electronic Signature Practice Directive: https://policiesandpracticedirectives.sfsu.edu/content/electronic-signatures-practice-directive
Equipment, Telephone Features & Support
- How to check voicemail from an off-campus telephone
- Users with D-Term model NEC phones can forward their line using instructions at https://its.sfsu.edu/guides/d-term-multi-line-telephones#forwardall
- Information at https://its.sfsu.edu/guides/voicemail
- All faculty and staff can use the Virtual Private Network (VPN) service at https://its.sfsu.edu/service/vpn for connecting to the SF State network from remote locations. SF State’s VPN has two purposes: it enables campus users to send and receive data across a public network as if their device is directly connected to the campus network, and adds two-factor (2FA) authentication for high security services. Besides being required to access some sites, it is recommended for accessing campus resources from public networks.
- PaloAlto Networks GlobalProtect software available at https://its.sfsu.edu/service/vpn
- Available for faculty, staff, and students
- Remote access puts systems at higher risk for attacks and unauthorized access because if the system is accessible to employees/faculty and students from outside of the University’s network, it is also accessible to hackers and criminals. Follow the guidelines linked below to ensure you are working securely.
- Information at https://its.sfsu.edu/guides/itsecurityguidanceremoteaccess
- The California Emerging Technology Fund has compiled a list of affordable internet service offers.
- Information at http://www.internetforallnow.org/get_affordable_internet_today
- Enterprise Risk Management has created a PowerPoint with tips for staying ergonomic.
- Information at https://erm.sfsu.edu/