Antivirus Software Guide

As a result of McAfee discontinuing the product we had been using and in combination with the feedback we received, ITS will no longer provide McAfee antivirus programs after May 30, 2020 due to the expiration and non-renewal of its license. Affected programs include McAfee VirusScan, and McAfee Endpoint Security for Mac Threat Prevention. When support for the antivirus program ceases, McAfee will stop providing updates for the scanning engine and the virus definition DAT file to your intstalled antivirus program. This will leave your computer vulnerable to attacks by newer malicious programs. You should uninstall your McAfee antivirus program.

For instructions on how to uninstall your McAfee antivirus program, and enable the computer's built-in security settings, select the appropriate operating system below:

  • Windows 10 - After you uninstall McAfee VirusScan, the built-in Windows antivirus software, Windows Defender will automatically be enabled to protect your computer from malicious programs. However, we do recommed that you verify this, and check for any outstanding Windows Defender updates that have not been installed.
  • macOS - macOS does not have an embedded antivirus program as part of its operating system. So, after you uninstall McAfee Endpoint Security for Mac Threat Prevention, you should adjust the Security & Privacy settings in the macOS System Preferences to ensure that your computer is protected from malicious programs.

 

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

 


Windows 10

To remove McAfee VirusScan Enterprise and to check, and verify the Windows Security settings, follow the instructions below. Note that you must have administrator rights to uninstall the antivirus program:

  1. Click on the Windows Start button, then click on Settings.
  2. Click on Apps, then select McAfee VirusScan Enterprise.
  3. Click Uninstall.
  4. Select McAfee Agent.
  5. Click Uninstall.
  6. Restart the computer.
  7. Verify Windows Security Settings
    1. Click on the Windows Start button, then click on Settings.
    2. Click on Update & Security, then select Windows Security.
    3. Confirm the status of the items listed under Protection areas.
    4. If any of those items display, Actions recommended, click on that item to display its detailed settings.

macOS

To remove McAfee Endpoint Security for Mac Threat Prevention, run the uninstall procedure in the Terminal command-line window. Note that you must have administrator rights to uninstall the antivirus program:

  1. Ensure that you quit all open programs.
  2. In the Finder, click on the Go menu and select Utilities command.
  3. Double-click on Terminal app to open a Terminal command-line window.
  4. Type one of the following commands, then press return.  You will be prompted to enter the administrator account password
    • sudo /usr/local/McAfee/uninstall EPM (to uninstall all modules)
    • sudo /usr/local/McAfee/uninstall ThreatPrevention (to uninstall the Threat Prevention module)
  5. When the program is uninstalled, the following message appears:
    • Product has been uninstalled successfully
  6. Type, exit to logout of Terminal mode.
  7. Click on the Terminal menu and select Quit to close the Terminal utility.
  8. Follow the instructions below to update the macOS Security & Privacy Preferences.

 

Update macOS Security & Privacy Preferences

  1. On your Mac, click on the Apple menu and select System Preferences.
  2. Click on Security & Privacy, then click on the General tab.
  3. Click the lock icon to unlock it, then enter the administrator User Name and Password.
  4. Click in the radio button to select the source(s) from which you’ll allow software to be installed:
    • App StoreAllows apps only from the Mac App Store. This is the most secure setting.
    • App Store and identified developers:  Allows apps from the Mac App Store and apps from identified developers.
  5. Enable the application firewall
    1. On your Mac, click on the Apple menu and select System Preferences.
    2. Click on Security & Privacy.
    3. Click the Firewall tab.
    4. Click the lock icon to unlock it, then enter the administrator User Name and Password.
    5. Click on Turn On Firewall.
    6. Click the lock icon to lock the System Preferences.

Malwarebytes' Anti-Malware (Windows and Mac)

Malwarebytes' Anti-Malware tool provides runtime detection and removal of malware. This software is available free for home/personal use, but is not free for university-owned machines.