How to Submit a Project Request

  1. Download and save the Project Proposal form on your desktop. The form can be downloaded from the Project Management guide web page:   
  2. Complete the project proposal form to the best of your knowledge.
  3. Go to
  4. Click on “New Issue” (top navigation)
    • Complete the following fields:
      • Under New Issue for IT Service Requests
        • Subject
        • Type of Request
        • Impact
        • Urgency
      • Under Contact Information
        • SF State ID (If you do not remember your SF State ID, look up by Last Name)
      • Under Description
        • Service Category
        • Description - Give a brief description about the project
      • Under Attachments
        • Attach the complete Project Proposal form
  5. Click on Save. Your request for project has been submitted. You will receive a confirmation email advising you of the next steps shortly.


Please e-mail in case of any comments or concerns.