August 12, 2016 - SF State Global Login / Shibboleth Upgrade

Information Technology Services (ITS) will upgrade the SF State Global Login used by Single-sign-on (SSO) from Shibboleth Identity Provider (IdP) version 2 to 3 on August 12, 2016 at 7:30am (previously scheduled on August 15). The upgrade is necessary for SF State’s Shibboleth Identity Provider to receive patches and security updates.

UPDATE: Following the upgrade some users are seeing a Single-sign-on (SSO) Global Login Error when they try to access SF State services that use Shibboleth. This is caused by cached browser data and can be resolved by clearing the browser cache. Instructions to clear browser cache can be found here:

If you have any questions or need assistance please contact the ITS Service Desk at or 415/338-1420.

Thursday, August 11, 2016