CAB Logs

Emergency Maintenance for Finance Reporting 11g

RFC# 625

Proposed Start Date: 4/19/2018 8:00pm

Duration: 1 Hour

Service Category: Administration

Services Impacted: Financial Reporting 11g

Description of Change: We will be performing emergency maintenance to address a security issue for Financial Reporting 11g. The downtime is expected to be less than one hour.

Grade Exception Enhancements: Update report College selection list to sort alphabetically and also remove references to grading option / audit

RFC# 620

Proposed Start Date: 4/16/2018 6:30am

Duration: 15min

Service Category: Web Tools

Services Impacted: Grade Exceptions

Description of Change: Deploy Grade Exception Report enhancements includes the following: - Update report College selection list to sort alphabetically - Remove references to grading option / audit on the options.

Adding Announcement section to SF State Home Page

RFC# 619

Proposed Start Date: 4/12/2018 10:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: sfsu.edu home page - No disruption in service anticipated

Description of Change: Add a new Announcement region to SFSU home page.

Grade Exception Enhancement: Display Withdrawal period start and end date

RFC# 618

Proposed Start Date: 4/16/2018 6:10am

Duration: 15min

Service Category: Web Tools

Services Impacted: Grade Exception

Description of Change: Display period start and end date on the Withdrawal request date in Grade Exception

FireEye Upgrade

RFC# 616

Proposed Start Date: 4/17/2018 10:00pm

Duration: 3 Hours

Service Category: Network / Wireless

Services Impacted: none

Description of Change: Upgrade Intrusion Detection Software to current release

OnBase 13 update for OnBase 16

RFC# 614

Proposed Start Date: 4/11/2018 8:00pm

Duration: 4 Hours

Service Category: Servers

Services Impacted: Campuswide Production OnBase services (with the exception of the FABS OnBase instance) will be unavailable during the configuration changes.

Description of Change: Re-configuring the Campus OnBase 13 environment to utilize the OnBase 16 Application and DDS servers as part of the upgrade process.

Install new DHCP server in DTC.

RFC# 613

Proposed Start Date: 4/27/2018 5:00am

Duration: 180 Min

Service Category: Phones and Mobile Devices

Services Impacted: During this time DTC phones will work intermittently as they are reset for testing purposes. This will not affect the Wi-Fi network, but some wired computers (those wired directly to the phones) may experience temporary network outages. Unanswered calls will go to voice mail.

Description of Change: Network reconfiguration of the downtown campus.

Shibboleth idp.sfsu.edu integration with salesforce application

RFC# 612

Proposed Start Date: 4/12/2018 10:00pm

Duration: 15min

Service Category: Accounts and Passwords

Services Impacted: The user will not able to authenticate against idp.sfsu.edu server while deploying the changes.

Description of Change: Integrating the shibboleth service provider application with our idp.sfsu.edu server

Implement Boomi to Integrating PeopleSoft with Salesforce in Production

RFC# 611

Proposed Start Date: 5/14/2018 10:00am

Duration: 24 Hours

Service Category: Other

Services Impacted: No impact on any service

Description of Change: Setup Boomi Integration between PeopleSoft and Salesforce for CEL data in Production

Drupal security update

RFC# 607

Proposed Start Date: 3/28/2018 5:00pm

Duration: 30min

Service Category: Web Tools

Services Impacted: All SF State Drupal websites. We do not anticipate any downtime.

Description of Change: Security update on SF State's Drupal Web Content Management System.

Deploy code modifications to the Vendor Feed File Name Format for Parking to production

RFC# 597

Proposed Start Date: 3/13/2018 6:30am

Duration: 15min

Service Category: Web Tools

Services Impacted: No Services Impacted

Description of Change: Deploy the code changes to the Vendor Feed File Name for the Parking Application to production

Deploy update to custom applications that point to CS / HR split environment and also maintenance message display capability

RFC# 596

Proposed Start Date: 3/15/2018 5:00pm

Duration: 20min

Service Category: Web Tools

Services Impacted: Please see http://its.sfsu.edu/alerts for complete list of unavailable services / processes

Description of Change: Due to Oracle's announcement of "end of life" support for Campus Solutions (CS) 9.0 by December 2019, San Francisco State University, along with 22 California State University (CSU) campuses, is upgrading CS version 9.0 to version 9.2. The upgrade to version 9.2 also involves separating the student and HR modules to operate independently from one another. We will make the following change when the PeopleSoft environment is available during the split and 9.2 upgrade: 1. Update backend to point to CS / HR split environment. 2. Update frontend to be able to display maintenance message (with the exception of SF State Calendar application) 3. Update SF State Gateway with SSO functionality to the split environment. 4. Update SF State Gateway to display maintenance message 5. Temporary Step Schedule Jobs for affiliations update and automate email generation. 6. Update SF State Mobile application to display maintenance message

Add a scheduled task entry on NuVision database server for Financial Reconciliation reports

RFC# 595

Proposed Start Date: 4/6/2018 8:00pm

Duration: 1 Hour

Service Category: Financial

Services Impacted: No Services impacted

Description of Change: NuVision database server: Add scheduled task entry

Drupal security update

RFC# 592

Proposed Start Date: 3/13/2018 6:00am

Duration: 30min

Service Category: Web Tools

Services Impacted: All SF State Drupal websites. We do not anticipate any downtime.

Description of Change: Security update on SF State's Drupal Web Content Management System.

Update Registrar contact information on Global Login Page.

RFC# 591

Proposed Start Date: 3/15/2018 10:00pm

Duration: 15min

Service Category: Accounts and Passwords

Services Impacted: The user will not able to authenticate against idp.sfsu.edu server while deploying the changes.

Description of Change: Update Registrar contact information on Global Login Page

Create VPN Tunnel between SFFW and DRFW

RFC# 588

Proposed Start Date: 3/2/2018 8:00am

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: None

Description of Change: Create VPN tunnel between SFFW and DRFW

Deploy MA Ethnic Studies Drupal Site to Production

RFC# 587

Proposed Start Date: 3/14/2018 6:00am

Duration: 15min

Service Category: Web Tools

Services Impacted: maethnicstudies.sfsu.edu website - No disruption in service anticipated.

Description of Change: Deploy the MA Ethnic Studies Drupal Site to Production

To install windows update (February 2018) on Exchange Servers, SQL servers and Lync Servers

RFC# 583

Proposed Start Date: 2/23/2018 8:00pm

Duration: 3 Hours

Service Category: Servers

Services Impacted: No Services impact is expected - redundant services

Description of Change: Monthly scheduled maintenance to install Windows Security updates

Gateway / Portal Migration

RFC# 582

Proposed Start Date: 3/2/2018 10:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: Access to Student Center in PeopleSoft, Access to HR Self Service in PeopleSoft, Access to Exchange Distribution List, Access to Web Grade Exception, Access to Class Room test score reports, Online Directory Update, Staff / Faculty Directory, SF State Global Search, Pre-requisite Roster, View Benefits, Clearance Process, Distribution Lists, Name change self service, iLearn Courses for Faculty, Security Groups Management, Security Groups Request, System Status

Description of Change: The SFSU Portal ( gateway.sfsu.edu ) will undergo a scheduled maintenance. A brief outage is expected between 10 Pm and 10:15 PM PDT on February 15th.

Push Border firewall 3/16/2018

RFC# 579

Proposed Start Date: 3/16/2018 10:00pm

Duration: 5min

Service Category: Network / Wireless

Description of Change: We will push the border policy. We are implementing AP ID to the rules. Rules have been cloned and assigned services that have been used in the cloned rules. Cloned rules are placed above original rules and are intended to shadow original rules. We will also block threats to campus, including antivirus, spyware, vulnerability protection and URL filtering. After monitoring logs, original rules should not receive traffic and will be replaced by the newer cloned rules