CAB Logs

OS Upgrade on faculty-apps01, faculty-mysql01, faculty-mysql02

RFC# 703

Proposed Start Date: 7/11/2018 10:00pm

Duration: 2 Hours

Service Category: Servers

Services Impacted: The user will not able to access faculty.sfsu.edu during this maintenance

Description of Change: This maintenance is to upgrade the Operating System on faculty.sfsu.edu

Add Google Tag Manager and Google AdWords Modules to University Development

RFC# 699

Proposed Start Date: 7/13/2018 6:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: No disruption in service anticipated.

Description of Change: Adding Google Tag Manager and Google AdWords Modules to University Development (http://develop.sfsu.edu/)

Upgrade Exchange 2013 Servers to CU20

RFC# 695

Proposed Start Date: 6/30/2018 8:00pm

Duration: 2 Hours

Service Category: Systems

Services Impacted: All on campus mail services for faculty and staff will be impacted although the users should not experience any downtime

Description of Change: Upgrade Exchange servers to CU20 from CU10

Software Patch Update to PCR360 Version 4

RFC# 690

Proposed Start Date: 6/16/2018 7:00am

Duration: 4 Hours

Service Category: Phones and Mobile Devices

Services Impacted: None outside of the PCR360 database itself. No phone communications services are managed or impacted by PCR360.

Description of Change: The campus ITS phone database will be updated to the latest software patch on Saturday Nov.4. This will not impact campus phone services in any way but is necessary for operating the phone services database and adding new functions. This system houses phone data, usage and billing information for charge backs. This patch contains a number of enhancements requested by SFSU.

Software Patch Update to PCR360 Version 4

RFC# 690

Proposed Start Date: 6/16/2018 7:00am

Duration: 4 Hours

Service Category: Phones and Mobile Devices

Services Impacted: None outside of the PCR360 database itself. No phone communications services are managed or impacted by PCR360.

Description of Change: The campus ITS phone database will be updated to the latest software patch on Saturday Nov.4. This will not impact campus phone services in any way but is necessary for operating the phone services database and adding new functions. This system houses phone data, usage and billing information for chargebacks. This patch contains a number of enhancements requested by SFSU.

Update AntiSpyware to block

RFC# 678

Proposed Start Date: 5/31/2018 7:00am

Duration: 1 Hour

Service Category: Network / Wireless

Services Impacted: None

Description of Change: Update antspyware profile to block low vulernabilities to match FireEye

All campus FWs - URL filtering - block malware and hacking

RFC# 675

Proposed Start Date: 5/30/2018 7:00am

Duration: 15min

Service Category: Network / Wireless

Services Impacted: None

Description of Change: To protect the campus from threats, we will implement URL filtering. We will block malware and hacking

Enable Box Drive app in Box.com

RFC# 672

Proposed Start Date: 6/8/2018 10:00am

Duration: 1M

Service Category: Systems

Services Impacted: Box at SF State. Coexistence of Box Sync and Box Drive is not officially supported (but is known to work)

Description of Change: Enable Box Drive application in Box at SF State to allow for test pilot of the application. Application provides user experience closer to the traditional Mapped Drive then Box Sync, but unlike Box Sync currently does not have offline capability

Deploy ShInnosoft Fusion system at Mashouf Wellness Center - transition to AWS platformibboleth SP-Web-Metada Changes to idp-prod

RFC# 671

Proposed Start Date: 6/8/2018 6:00am

Duration: 2 Hours

Service Category: Computer Hardware and Software

Services Impacted: There is a service interruption of the Fusion system at the Mashouf Wellness Center. The Wellness Center manager (system owner), Ryan Samuels, is aware of this change and will be notified through the communication associated with this RFC of the date/time of the upcoming transition. Staff at the Wellness Center will be prepared to handle incoming customers when the Fusion system is not available

Description of Change: The (Innosoft) Fusion system at the Mashouf Wellness Center is undergoing a planned maintenance on June 8, 2018 from 6:00am until 8:00am. During this time the Fusion system will not be available.

Decommission FABS OnBase Environment Servers

RFC# 668

Proposed Start Date: 5/31/2018 8:00pm

Duration: 1 Hour

Service Category: Servers

Services Impacted: FABS OnBase 13 Production environment (fabs-img), Legacy FABS OnBase 10 environment, Kofax scanning process for Fiscal Affairs (per Tim, all have been migrated).

Description of Change: Decommission the 2 legacy OnBase Servers in the FABS environment

Deploy Reslife Drupal Site to Production

RFC# 654

Proposed Start Date: 5/11/2018 10:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: reslife.sfsu.edu website - No disruption in service anticipated.

Description of Change: Deploy the reslife Drupal Site to Production

Deploy domain queercinemainstitute.sfsu.edu redirect to queercinemaproject.sfsu.edu

RFC# 653

Proposed Start Date: 5/11/2018 10:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: queercinemaproject.sfsu.edu. No disruption in service anticipated.

Description of Change: Adding a redirect from the domain queercinemainstitute.sfsu.edu to queercinemaproject.sfsu.edu.

Place a redirect from sfbeams.sfsu.edu to coastalobservations.sfsu.edu

RFC# 649

Proposed Start Date: 5/10/2018 6:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: Going forward sfbeams.sfsu.edu will be redirected to coastalobservations.sfsu.edu. No disruption in service anticipated.

Description of Change: Placing a redirect from sfbeams.sfsu.edu to coastalobservations.sfsu.edu

Software upgrade for VPN to 9.6.4.8 to mitigate vulnerabilities

RFC# 646

Proposed Start Date: 5/11/2018 10:00pm

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: None. Redundant Systems.

Description of Change: Remote access VPN operating system upgrade

SHS PAN firewall upgrade

RFC# 642

Proposed Start Date: 5/3/2018 10:00pm

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: none, systems are redundant

Description of Change: Upgrade firewall software to 8.0.9

Admin PAN Firewall Upgrade

RFC# 641

Proposed Start Date: 5/2/2018 10:00pm

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: none, redundant systems

Description of Change: Upgrade firewall software to 8.0.9

Border Firewall PAN upgrade

RFC# 639

Proposed Start Date: 5/6/2018 10:00pm

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: none, system is redundant

Description of Change: Upgrade firewall software to 8.0.9

Drupal security update

RFC# 633

Proposed Start Date: 4/25/2018 9:00am

Duration: 30

Service Category: Web Tools

Services Impacted: All SF State Drupal websites. We do not anticipate any downtime.

Description of Change: Security update on SF State's Drupal Web Content Management System.

Display maintenance message for Prorated, PO Faxing and Short Term Loan applications

RFC# 632

Proposed Start Date: 4/26/2018 5:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: Prorated, PO Faxing and Short Term Loan

Description of Change: Display maintenance message for Prorated, PO Faxing and Short Term Loan applications during CFS MP 3.0 upgrade from Thursday, April 26th at 5:00 p.m. through Monday, April 30th at 8:00 a.m

PO Faxing SFTP server update for CFS MP 3.0

RFC# 631

Proposed Start Date: 4/29/2018 10:00pm

Duration: 30min

Service Category: Web Tools

Services Impacted: PO Faxing

Description of Change: With the upcoming CFS MP 3.0 upgrade. The SFTP server references by PO Faxing will need to be updated. We will perform the application modification once the new SFTP server is available.