CAB Logs

To install windows update (Auguest 2018) on Exchange Servers

RFC# 752

Proposed Start Date: 8/23/2018 8:00pm

Duration: 3 Hours

Service Category: Servers

Services Impacted: No Services impact is expected - redundant services

Description of Change: Monthly scheduled maintenance to install Windows Security updates

Implementing the deny access for docusign

RFC# 751

Proposed Start Date: 8/23/2018 10:20pm

Duration: 15min

Service Category: Accounts and Passwords

Services Impacted: The user will not able to authenticate against idp.sfsu.edu server while deploying the changes.

Description of Change: Implementing the deny access for docusign service provider through shibboleth idp

To install windows update (August 2018)

RFC# 749

Proposed Start Date: 8/18/2018 6:00pm

Duration: 5 Hours

Service Category: Servers

Services Impacted: All fabs servers will be restarted on 8/18 at night. Any applications installed on fabs servers will be shutdown briefly. campusone npm r25

Description of Change: Monthly scheduled maintenance to install Windows Security updates

Disable automated faxing of PO's

RFC# 744

Proposed Start Date: 8/10/2018 10:00am

Duration: 1 Hour

Service Category: Financial

Services Impacted: Automated faxing of PO's - Procurement will be manually faxing out PO's from CFS Automated scanning of PO's - Procurement will manually be scanning PO's from CFS

Description of Change: SFSU Procurement department is requesting to disable the automated dispatching of PO's. SF State Service Request (Footprints) # 200482

shibboleth idp.sfsu.edu integrating new service providers irbmanager,csu sumtotal, and fusion sso

RFC# 716

Proposed Start Date: 7/19/2018 10:00pm

Duration: 15min

Service Category: Accounts and Passwords

Services Impacted: The user will not able to authenticate against idp.sfsu.edu server while deploying the changes.

Description of Change: We have integrating the following service providers with our idp.sfsu.edu servers:

Upgrading the Operating System for JIRA (pm.sfsu.edu) and SFSU Confluence (km.sfsu.edu).

RFC# 714

Proposed Start Date: 7/26/2018 10:00pm

Duration: 1 Hour

Service Category: Servers

Services Impacted: The user will not able to access SFSU JIRA (pm.sfsu.edu) and SFSU Confluence (km.sfsu.edu) during this maintenance

Description of Change: This maintenance is to upgrade the Operating System for SFSU JIRA and SFSU Confluence.

NuVision AVS not working; Try uninstalling updates

RFC# 713

Proposed Start Date: 7/16/2018 1:00pm

Duration: 1 Hour

Service Category: Other

Services Impacted: CampusOne card readers, POS terminals, vending devices

Description of Change: Add Value Stations(AVS) are down and not operational.

shibboleth idp.sfsu.edu integrating new service provider cms-apps and docusign demo application

RFC# 709

Proposed Start Date: 7/12/2018 10:00pm

Duration: 15min

Service Category: Accounts and Passwords

Services Impacted: The user will not able to authenticate against idp.sfsu.edu server while deploying the changes.

Description of Change: shibboleth idp.sfsu.edu integrating new service providers cms-apps.sfsu.edu and docusign demo instance

Separate subnet from VLAN115

RFC# 706

Proposed Start Date: 7/10/2018 9:00am

Duration: 1 Hour

Service Category: Network / Wireless

Services Impacted: none

Description of Change: Remove 130.212.15.0/24 from VLAN115

Change Circuit to RTC

RFC# 705

Proposed Start Date: 7/10/2018 8:00am

Duration: 1 Hour

Service Category: Network / Wireless

Services Impacted: Internet service from Tiburon might have momentary outages from 8:00 to 9:00. They should not last more than a minute or two.

Description of Change: Upgrade Tiburon Center Internet Connection to Faster Speed.

OS Upgrade on faculty-apps01, faculty-mysql01, faculty-mysql02

RFC# 703

Proposed Start Date: 7/11/2018 10:00pm

Duration: 2 Hours

Service Category: Servers

Services Impacted: The user will not able to access faculty.sfsu.edu during this maintenance

Description of Change: This maintenance is to upgrade the Operating System on faculty.sfsu.edu

Add Google Tag Manager and Google AdWords Modules to University Development

RFC# 699

Proposed Start Date: 7/13/2018 6:00pm

Duration: 15min

Service Category: Web Tools

Services Impacted: No disruption in service anticipated.

Description of Change: Adding Google Tag Manager and Google AdWords Modules to University Development (http://develop.sfsu.edu/)

Upgrade Exchange 2013 Servers to CU20

RFC# 695

Proposed Start Date: 6/30/2018 8:00pm

Duration: 2 Hours

Service Category: Systems

Services Impacted: All on campus mail services for faculty and staff will be impacted although the users should not experience any downtime

Description of Change: Upgrade Exchange servers to CU20 from CU10

Software Patch Update to PCR360 Version 4

RFC# 690

Proposed Start Date: 6/16/2018 7:00am

Duration: 4 Hours

Service Category: Phones and Mobile Devices

Services Impacted: None outside of the PCR360 database itself. No phone communications services are managed or impacted by PCR360.

Description of Change: The campus ITS phone database will be updated to the latest software patch on Saturday Nov.4. This will not impact campus phone services in any way but is necessary for operating the phone services database and adding new functions. This system houses phone data, usage and billing information for charge backs. This patch contains a number of enhancements requested by SFSU.

Software Patch Update to PCR360 Version 4

RFC# 690

Proposed Start Date: 6/16/2018 7:00am

Duration: 4 Hours

Service Category: Phones and Mobile Devices

Services Impacted: None outside of the PCR360 database itself. No phone communications services are managed or impacted by PCR360.

Description of Change: The campus ITS phone database will be updated to the latest software patch on Saturday Nov.4. This will not impact campus phone services in any way but is necessary for operating the phone services database and adding new functions. This system houses phone data, usage and billing information for chargebacks. This patch contains a number of enhancements requested by SFSU.

Update AntiSpyware to block

RFC# 678

Proposed Start Date: 5/31/2018 7:00am

Duration: 1 Hour

Service Category: Network / Wireless

Services Impacted: None

Description of Change: Update antspyware profile to block low vulernabilities to match FireEye

All campus FWs - URL filtering - block malware and hacking

RFC# 675

Proposed Start Date: 5/30/2018 7:00am

Duration: 15min

Service Category: Network / Wireless

Services Impacted: None

Description of Change: To protect the campus from threats, we will implement URL filtering. We will block malware and hacking

Enable Box Drive app in Box.com

RFC# 672

Proposed Start Date: 6/8/2018 10:00am

Duration: 1M

Service Category: Systems

Services Impacted: Box at SF State. Coexistence of Box Sync and Box Drive is not officially supported (but is known to work)

Description of Change: Enable Box Drive application in Box at SF State to allow for test pilot of the application. Application provides user experience closer to the traditional Mapped Drive then Box Sync, but unlike Box Sync currently does not have offline capability

Deploy ShInnosoft Fusion system at Mashouf Wellness Center - transition to AWS platformibboleth SP-Web-Metada Changes to idp-prod

RFC# 671

Proposed Start Date: 6/8/2018 6:00am

Duration: 2 Hours

Service Category: Computer Hardware and Software

Services Impacted: There is a service interruption of the Fusion system at the Mashouf Wellness Center. The Wellness Center manager (system owner), Ryan Samuels, is aware of this change and will be notified through the communication associated with this RFC of the date/time of the upcoming transition. Staff at the Wellness Center will be prepared to handle incoming customers when the Fusion system is not available

Description of Change: The (Innosoft) Fusion system at the Mashouf Wellness Center is undergoing a planned maintenance on June 8, 2018 from 6:00am until 8:00am. During this time the Fusion system will not be available.

Decommission FABS OnBase Environment Servers

RFC# 668

Proposed Start Date: 5/31/2018 8:00pm

Duration: 1 Hour

Service Category: Servers

Services Impacted: FABS OnBase 13 Production environment (fabs-img), Legacy FABS OnBase 10 environment, Kofax scanning process for Fiscal Affairs (per Tim, all have been migrated).

Description of Change: Decommission the 2 legacy OnBase Servers in the FABS environment