Your SF State experience, Persona-fied!
Information Technology Services (ITS) is excited to announce the latest release of the SF State Mobile App. User research provided the basis for this dramatic new look. The Mondrian design adds colorful tiles, bringing the high-demand and most popular features to the top. This allows users to be more active and engaged with the SF State campus juggling their busy schedules. Students (future or current), faculty, and staff will now have persona-lized highlighted features, which means a tailored experience of the app based on your on-campus role.
Haven't downloaded the SF State Mobile App yet? You're missing out! Download the SF State Mobile App for free from your device's app store by searching for "SF State Mobile". If you already have the SF State Mobile App installed on your mobile device, the new design will be pushed to your device automatically.
This redesign is the direct result of user feedback. Your opinion matters! Help us continue to improve the app so it meets your needs by providing feedback through the app's feedback option.
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ITS SECURITY AWARENESS (PhishMe)
On October 30, 2017, ITS introduced SF State’s Information Security Awareness program for faculty and staff. The program consists of monthly security advisory training messages and phishing training exercises where simulated phishing messages are sent to employees. The launch of this campaign enabled Exchange users to see a Report Phishing icon in Outlook 2013 and 2016, or a Report Phishing link in Outlook Web Access (OWA).
The goal for the next training exercise is to increase the report rate (reporting an email as a phishing attempt), and decrease the click rate (clicking on a message link within an email).
RECOMMENDATION TO USERS
Some individuals clicked just to see what would happen. We recommend users report before clicking to receive confirmation that the email is a part of the training exercise.
DON’T SEE THE PHISH ME ICON IN OUTLOOK?
Some individuals were unable to see the PhishMe Reporter icon due to older Outlook clients and configuration settings. Things to check in Outlook:
- Ensure you are running Outlook 2013 or Outlook 2016 and have run Outlook updates (Help menu -> Check for Updates).
- Make sure the Ribbon is enabled in the View menu.
- Make sure the Reading pane is enabled in the View menu.
The ITS Service Desk is available to resolve these issues. Please contact firstname.lastname@example.org for assistance. To learn more about Phishing, refer to our Security Advisory – Phishing page at http://its.sfsu.edu/guides/securityadvisory_phishing.