New Student Holds, Alerts, and To Dos feature in the SF State Mobile App
On Friday, August 7, 2020, ITS launched an exciting new feature for the SF State Mobile App that highlights a student's Holds, Alerts, and To Dos on the mobile app home page. ITS’s Mobile development team worked collaboratively with students and stakeholders in Admissions, Financial Aid, Registrar’s, and Bursar’s offices to bring this new personalized capability to life.
When a student logs in to the SF State mobile app, they now immediately see if there are any outstanding holds, alerts, and to dos that need to be addressed in order to stay in good standing. Current students can view any outstanding financial- or academic-related holds which can be followed up with through the Bursar’s or Registrar’s office. Incoming students can view To Dos to see the list of documents still required by Admissions and Financial Aid offices. Students can still go to the PeopleSoft Student Center on the mobile app or via the SF State Gateway web portal to see these same items. However, by having these now appear on the SF State Mobile App student home page, it places this important information prominently front and center. Putting it up front helps with student success by pulling from their Student Center and using the language used there that students are familiar with, providing consistency with what they see.
As the new school year is upon us, ITS hopes this new mobile app feature helps ease student anxiety and frustration by helping current and incoming SF State students stay on top of their Holds, Alerts, and To Dos.
Available on both iOS and Android devices, the SF State mobile app can be downloaded by visiting https://its.sfsu.edu/service/sfstatemobileapp.
Tuesday, August 11, 2020