Wireless Access for Current Students and Employees

Wireless Network Guide (SFState)

The SFState wireless network provides encrypted connectivity for current faculty, staff, students and community members. The SFState network offers unlimited* speed and a secure connection. Additionally, during login, a unique certificate is pushed to the device, eliminating the need to reenter login credentials for subsequent uses. Guests of the University should use the SFStateGuest wireless network.

 

*Note: Wireless speeds vary based on distance from WAP, number of clients per WAP per radio and per channel, bandwith used by each device on the WAP, battery utilization of the client device, CPU processing power of the end client device.


Connecting to Secure Wireless via Windows 8 OS or higher 

  1. Click on the Network icon located at the bottom right corner of the task bar.
    network icon bottom right corner
     
  2. Click on the SFState network from the list of available networks.
  3. Click on Connect. If you want to connect automatically to this network in future, check the box next to the text “Connect automatically”.
    connect to sfstate network
     
  4. Enter your nine-digit SF State ID number or SF State e-mail and password and click on OK.
    enter sfsu id and password
     
  5. Click on Connect when the certificate window pops-up. 
    certificate pop-up. Click connect
     
  6. You are now connected to SFState wireless network.
    connected to sfstate network

 

Connecting to Secure Wireless via Mac OS version 10.8.5 or higher

  1. Click on the Wi-Fi icon on the menu toolbar and select Turn Wi-Fi On.
    turn wi-fi on
     
  2. Select SFState network from the list of available networks.
    select sfstate network
     
  3. Enter your nine-digit SF State ID number and password and click on OK.
    enter sfsu id and password

     

  4. Click on Connect when the certificate window pops-up.
    verify certificate window. Click Connect
     
  5. Authenticate using your computer login password. Click on Update Settings.
     
  6. You are now connected to the SFState wireless network.
    connected to sfstate network

 

Connecting to Secure Wireless via Windows 7 OS

  1. Click on the Network icon in the bottom right corner of the task bar.
    network icon at the bottom right corner
     
  2. Click on the SF State network from the list of available networks.
  3. Click on Connect. If you want to connect automatically to this network in future, check the box next to Connect automatically.
    click on sfstate network
     
  4. Enter your nine-digit SF State ID number and password and click on OK.
    enter sfsu id and password
     
  5. Click on Connect when the certificate window pops-up.
    certificate pop-up. Click connect.
     
  6. You are now connected to the “SFState” wireless network.
    connected to sfstate network

 

Connecting to Secure Wireless via iOS

  1. Click on the Settings icon on your device and click on Wi-FI.
    open settings
     
  2. Click the Wi-Fi slider to On. Select the SFState network from Choose a Network.
    select sfstate network
     
  3. Enter your nine-digit SF State ID number and password and click on OK.
    enter sfstate id and password
     
  4. Click on Trust when the certificate window pops-up.
    trust certificate
     
  5. You are now connected to the SFState wireless network.
    connected to sfstate network

 

Wireless FAQ

Supported wireless cards

The campus wireless network will support any WiFi compatible 802.11g or 802.11n wireless cards.

Can I roam between hotspots?

The SF State wireless network allows for roaming between hotspots.

Is there a limit to the time I can stay connected to the SFState wireless network?

Once your device is connected, your device will remain connected to the network unless you turn off wireless or change your password.

Is printing possible while using the Wireless Network on Campus?

Printing is unavailable when connected to the wireless network on campus.

Is the SFState wireless network secure?

The SFStateGuest wireless network provides encrypted connectivity for wireless users.

What is the SSID for the wireless network?

The SSID (Service Set Identifier) for SF State's network is SFState (case sensitive).

My login is not working?

If you are unable to log in to the SF State wireless network, try the following:

  1. Check your SF State e-mail and verify that you have not received any notices that your wireless account has been locked for violations such as virus activity.
  2. Verify that your password is working by logging into the SF State Global login page. If your login fails, you can reset your password.
  3. Submit the online service request form or send email to service@sfsu.edu.

My wireless card is not working?

Make sure your wireless card is based on the IEEE 802.11g or 802.11n standard. Check the web site of the manufacturer of your wireless card for updated software and/or firmware drivers for your wireless card. If the manufacturer provides newer software and/or firmware updates for your wireless card ITS recommends you download and install the software/firmware. ITS also recommends you keep your Windows and/or Macintosh operating systems current and install critical and security updates as well as software related to your wireless card.

I woke my computer from sleep mode and cannot connect to the guest wireless network?

Computers frequently disconnect from the wireless network when entering a Sleep or Hibernation mode. Re-login after waking the computer.