CAB Logs

Annual Data center UPS preventative maintenance

RFC# 197

Proposed Start Date: 2/17/2017 7:00pm

Duration: 4hr

Service Category: Network / Wireless

Description of Change: Vendor will perform annual UPS maintenance in the ITS Data center. The UPS setup in the ITS Data center is redundant and no service downtime is expected.

Upgrade PCR360 software version to 2.1.3

RFC# 194

Proposed Start Date: 2/10/2017 9:00pm

Duration: 30 minutes

Service Category: Phones and Mobile Devices

Services Impacted: no critical operation services. PCR is a record-keeping database of phones, cables, usage, charges.

Description of Change: The PCR database manages telecom phone and billing information for the campus including 911 call location. The current software is end-of-life and unsupported. The latest version contains necessary functions that are needed by Bus.Services, and telecom to provide necessary support. We will upgrade to the supported version.

Starting March 1, 2017, campus users calling numbers within local area code 415 will need to dial 9,1+415+number

RFC# 187

Proposed Start Date: 3/1/2017 7:00am

Duration: No end time

Service Category: Phones and Mobile Devices

Services Impacted: all calls made from the 415 area code must dial 1 + area code + 7-digit telephone number for all calls to telephone numbers with the 415 and 628 area codes.

Description of Change: In February, 2015 the California Public Utilities Commission (CPUC) approved an overlay that added new 628 area code to the 415 area code region. Under the overlay plan, all calls made from the 415 area code must dial 1 + area code + 7-digit telephone number for all calls to telephone numbers with the 415 and 628 area codes. Under CPUC, this dialing procedure has become mandatory for all residential and business consumers. Equipment or features including automatic dialers, speed-dialing, call forwarding, modems for computers etc. should be reprogrammed for the new dialing plan. Consumers will still be able to dial three digits to reach 911, 211, 311, 411, 511, 611, 711, and 811.

Upgrade Airwave to 8.2.3.0

RFC# 183

Proposed Start Date: 2/6/2017 10:00am

Duration: 2 hours

Service Category: Network / Wireless

Services Impacted: Airwave monitoring services were impacted.

Description of Change: Airwave software upgrade - No network outage

Server Farm Firewall Migration for CNI Project

RFC# 177

Proposed Start Date: 3/23/2017 6:00pm

Duration: 8hrs

Service Category: Network / Wireless

Description of Change: CNI Project - Server Farm Firewall Migration -- All ITS provided services will not be available.

Server Farm Switches Migration for CNI Project

RFC# 176

Proposed Start Date: 3/22/2017 6:00pm

Duration: 8hrs

Service Category: Network / Wireless

Description of Change: CNI Project - Server Farm Switches Migration - All ITS provided services will not be available.

WLS PATCH SET UPDATE 10.3.5.0.7

RFC# 108

Proposed Start Date: 4/24/2017 3:00pm

Duration: 1 Hour

Service Category: Servers

Description of Change: The weblogic server 10.3.5.0 throwing following exception continuosuly and also its generating the lot of log files. java.net.ProtocolException: EOF after reading only: '16384' of: '21653' promised bytes