CAB Logs

Deploy English Drupal Site to Production

RFC# 385

Proposed Start Date: 8/9/2017 7:15am

Duration: 15 minutes

Service Category: Web Tools

Services Impacted: english.sfsu.edu website - No disruption in service anticipated.

Description of Change: Deploy the English Drupal Site to Production

PhishMe enable and distribute to mail clients

RFC# 377

Proposed Start Date: 8/29/2017 11:43am

Duration: 30 min

Service Category: Servers

Services Impacted: Email client

Description of Change: The change is to enable the Add-In via Exchange which will publish the PhishMe reporter icon to both Outlook and OWA automatically. This will instantly impact end user experience.

PhishMe enable and distribute to mail clients

RFC# 377

Proposed Start Date: 9/15/2017 10:00am

Duration: 30 min

Service Category: Servers

Services Impacted: email client

Description of Change: The change is to enable the Add-In via Exchange which will publish the PhishMe reporter icon to both Outlook and OWA automatically. This will instantly impact end user experience.

OneCard / Gator Pass Agreement Content Update Move to Production

RFC# 376

Proposed Start Date: 8/3/2017 7:30am

Duration: 15 minutes

Service Category: Web Tools

Services Impacted: Since it is a just content change and the application will be updated before the normal working hour, the service impact to the OneCard / Gator Pass agreement is very low.

Description of Change: Modifications to the current existing OneCard / Gator Pass Agreement Web Application to update the OneCard Agreement acceptance and non-acceptance Verbiages.

RFC for CS/HR COMR Build 7.3

RFC# 375

Proposed Start Date: 7/28/2017 8:00pm

Service Category: Other

Services Impacted: Campus Solutions/HR

Description of Change: Maintenance Pack 25.01 CSSBAA00594 - Install SP 10 CSSJSR00605 - GS July Mobile Release CSSBAA00582 - Install Smart Planner Release 9.3 CSPBSR00601 - Change Source Email Address on Change of Major

Change to core network to support Shims

RFC# 370

Proposed Start Date: 7/24/2017 12:00pm

Duration: 55 minutes

Service Category: Network / Wireless

Services Impacted: No services will be impacted.

Description of Change: Slight change to Core network configuration, in order to support upcoming Shims project.

CS/HR COMR Build 7.2

RFC# 363

Proposed Start Date: 7/21/2017 8:00pm

Duration: 4 Hours

Service Category: Other

Services Impacted: Campus Solutions/HR

Description of Change: Maintenance Pack 25.00 CSNISR00553 - CS to Horizons Study Abroad - Exchange Management Interface CSPBSR00601 - Change Source Email Address on Change of Major

Deploy Shibboleth campus recreational department configuration changes to idp-prod

RFC# 356

Proposed Start Date: 7/11/2017 7:00am

Duration: 10 min

Service Category: Accounts and Passwords

Services Impacted: The user will not able to login idp.sfsu.edu server while deploying the changes.

Description of Change: The Campus Recreational Service Provider Configuration needs to be deployed in shibboleth prod environment. For this reason we need to deploy the changes to idp-prod servers like idp01, idp02, idp03-ecp, and idp04-ecp.

Apps Servers Decommissioning

RFC# 351

Proposed Start Date: 7/6/2017 3:00pm

Duration: 5min

Service Category: Servers

Services Impacted: no downtime is expected

Description of Change: The Apps servers are no longer needed by the owners and will be decommissioned.

CFS Tree Update 2017.07.03

RFC# 347

Proposed Start Date: 7/3/2017 11:55pm

Duration: 2 Hours

Service Category: Administration

Services Impacted: CFS

Description of Change: CFS Tree Update

AT PAN Firewall Upgrade

RFC# 345

Proposed Start Date: 7/6/2017 7:00am

Duration: 1 Hour

Service Category: Network / Wireless

Services Impacted: Non, redundant systems

Description of Change: Upgrade firewall software to version 7.1.10

Deploy changes to Zeus test score report to allow display subset score

RFC# 342

Proposed Start Date: 7/3/2017 7:15am

Duration: 15min

Service Category: Web Tools

Services Impacted: N/A

Description of Change: Deploy changes to Zeus test score report to allow display subset score

Reset TCP/IP module of SV9500 PBX for synchronisation with MA4000 Management Application.

RFC# 333

Proposed Start Date: 7/5/2017 6:30am

Duration: 30min

Service Category: Phones and Mobile Devices

Services Impacted: 5-10 minutes of outage for IP Phones.

Description of Change: On July 5 2017 at 6:30 AM Phone system will be reset to implement new monitoring application. During 15 minutes of reset time IP Phones will restart and will connect back to PBX.

Deploy domain recdept.sfsu.edu redirect to rpt.sfsu.edu

RFC# 330

Proposed Start Date: 6/21/2017 7:30am

Duration: 15min

Service Category: Web Tools

Services Impacted: Going forward recdept.sfsu.edu will be redirected to rpt.sfsu.edu. No disruption in service anticipated.

Description of Change: Adding redirect from recdept.sfsu.edu to rpt.sfsu.edu

To install windows update (June 2017)

RFC# 329

Proposed Start Date: 6/17/2017 8:00pm

Duration: 5 Hours

Service Category: Servers

Services Impacted: All FABS servers will be restarted on 6/16 at night. Any applications installed on FABS servers will be shutdown briefly. campusone = npm = r25 = tableau = uniprint

Description of Change: Monthly scheduled maintenance to install Windows Security and Critical updates

Promoting New Equity site to Production

RFC# 328

Proposed Start Date: 7/3/2017 8:00am

Duration: 1 Hour

Service Category: Servers

Services Impacted: equity.sfsu.edu

Description of Change: New Equity site for VPSAEM

RFC for CS/HR COMR Build 6.2

RFC# 324

Proposed Start Date: 6/16/2017 8:00pm

Duration: 4 Hours

Service Category: Other

Services Impacted: Campus Solutions/HR

Description of Change: CSNICL00560 - CEL Enrollment - ALI AAWS Payment Adapter CSNPSR00485 - Enhanced Admissions Status in Student Center CSEICL00578 - CEL Enrollment - ALI AAWS Application Look And Feel Update

Guest Wireless PAN FIrewall Upgrade

RFC# 323

Proposed Start Date: 6/15/2017 7:00am

Duration: 90min

Service Category: Network / Wireless

Services Impacted: None, systems are redundant

Description of Change: Upgrade guest wireless firewall to 7.1.9

AT PAN Firewall Upgrade

RFC# 322

Proposed Start Date: 6/15/2017 7:00am

Duration: 90min

Service Category: Network / Wireless

Services Impacted: None, system is redundant

Description of Change: Upgrade AT PAN firewall to 7.1.9

IBM XIV code upgrade

RFC# 317

Proposed Start Date: 6/12/2017 9:00am

Duration: 4 hours

Service Category: Servers

Services Impacted: The update is in-service, so no outage is expected.

Description of Change: IBM will be arriving on Monday to perform a code update for the XIV