CAB Logs

FireEye Upgrade

RFC# 568

Proposed Start Date: 2/15/2018 10:00pm

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: None

Description of Change: Upgrade Intrusion Detection Software to current release

Apply Annual Pharos License

RFC# 562

Proposed Start Date: 2/8/2018 8:00pm

Duration: 30min

Service Category: Servers

Services Impacted: Campuswide Pharos Uniprint

Description of Change: Renew Pharos Uniprint License

Disconnet Old Core Cisco Switch from Production Network

RFC# 561

Proposed Start Date: 2/13/2018 9:00pm

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: None

Description of Change: Retire Old Core Switches

Migrate to new load balancers

RFC# 560

Proposed Start Date: 2/9/2018 10:00pm

Duration: 8hrs

Service Category: Other

Services Impacted: The following services will be affected: @sfsu.edu email, SF State single sign on, Gateway, Lync, LDAPS, and Webapps. Services will be intermittently available as they are migrated over. Expected outages for each service is within 5 minutes.

Description of Change: Load balanced services will be briefly unavailable intermittently as each service is migrated to the new load balancers. The following services will be affected: @sfsu.edu email, SF State single sign on, Gateway, Lync, LDAPS, and Webapps.

Upgrade Cisco ASA to 9.6.3.20

RFC# 555

Proposed Start Date: 2/8/2018 10:00pm

Duration: 2 Hours

Service Category: Network / Wireless

Services Impacted: None

Description of Change: Upgrade to 9.6.3.20 to resolve potential security vulnerability

Unixlab.sfsu.edu and Online.sfsu.edu Operating System upgrade

RFC# 554

Proposed Start Date: 2/9/2018 10:00pm

Duration: 2 Hours

Service Category: Servers

Services Impacted: - coursework services for websites, programming, Linux, and Oracle database - faculty website hosting

Description of Change: Unixlab.sfsu.edu and online.sfsu.edu will undergo a scheduled maintenance. All services running on Unixlab.sfsu.edu and online.sfsu.edu will be unavailable between 10pm - 12am on Friday 9th, 2018.

Deploy Office of Enrollment Management Drupal Site to Production

RFC# 543

Proposed Start Date: 2/5/2018 6:00am

Duration: 15min

Service Category: Web Tools

Services Impacted: www.sfsu.edu/~admisrec will be redirected to em.sfsu.edu - No disruption in service anticipated.

Description of Change: Migrate www.sfsu.edu/~admisrec to drupal platform with the domain as em.sfsu.edu

OnBase Production database and DDS upgrade for OnBase 16 update project

RFC# 538

Proposed Start Date: 2/9/2018 5:30pm

Duration: 4 Hours

Service Category: Servers

Services Impacted: OnBase Production environment (not including FABS OnBase, which is a separate environment) will be locked to single user mode during the upgrade. No users will be able to use the service until the database upgrade is complete

Description of Change: Upgrade OnBase database and disk services

OIM 11g R1 Office 365 Teams Connector Changes to deploy OIM production servers oim-apps01.ops.sfsu.edu

RFC# 516

Proposed Start Date: 2/9/2018 10:00pm

Duration: 2 Hours

Service Category: Accounts and Passwords

Services Impacted: oim-apps01.ops.sfsu.edu and oim-apps02.ops.sfsu.edu are not available for provisioning.

Description of Change: The change will modify Office 365 user account creation to set email addresses for employees with @SFSU.edu domain (versus curren @mail.sfsu.edu), and correct Office 365 license assignment

Published updated SF State Mobile iOS application version 2.6.1 to the AppStore

RFC# 448

Proposed Start Date: 9/28/2017 6:45am

Duration: 10min

Service Category: Web Tools

Services Impacted: N/A

Description of Change: Published updated SF State Mobile iOS application version 2.6.1 to the AppStore for future enhancement

Drop CMS_S (for PeopleSoft connection) database link in WTCODE database

RFC# 447

Proposed Start Date: 9/28/2017 6:30am

Duration: 5min

Service Category: Web Tools

Services Impacted: N/A

Description of Change: Drop CMS_S (for PeopleSoft connection) database link in WTCODE database

Deploy BUSOPS Drupal Site to Production

RFC# 442

Proposed Start Date: 9/26/2017 6:30am

Duration: 15min

Service Category: Web Tools

Services Impacted: busops.sfsu.edu website - No disruption in service anticipated.

Description of Change: Deploy the BUSOPS Drupal Site to Production

Deploy Mashouf building Floor map to edit/production node in Modolabs.

RFC# 430

Proposed Start Date: 9/13/2017 6:40am

Duration: 5 min

Service Category: Phones and Mobile Devices

Services Impacted: N/A

Description of Change: Deploy Mashouf building building Floor map tiles to edit/production node in Modolabs to be able to fill out the detail of the floor maps

Improve performance of the automatic email generation process by using use local table

RFC# 427

Proposed Start Date: 9/13/2017 6:30am

Duration: 15 min

Service Category: Web Tools

Services Impacted: Automatic Email generation process. (No downtime anticipated)

Description of Change: Improve performance of the automatic email generation process by using local table.

Border router migration for CNI

RFC# 426

Proposed Start Date: 9/22/2017 11:00pm

Duration: 8 hrs

Service Category: Network / Wireless

Services Impacted: - Internet access to outside of campus wired and wireless network - campus wireless - Guest wireless - ResNet (Apogee supporting network for housing)

Description of Change: CNI - Border Router Migration

Border router migration for CNI

RFC# 426

Proposed Start Date: 9/22/2017 11:00pm

Duration: 8hrs

Service Category: Network / Wireless

Services Impacted: - Internet access to outside of campus wired and wireless network - campus wireless - Guest wireless - ResNet (Apogee supporting network for housing)

Description of Change: CNI - Border Router Migration

Deploy the domain: emba.sfsu.edu redirect to http://cob.sfsu.edu/graduate-programs/EMBA and the domain biotechmba.sfsu.edu redirect to http://cob.sfsu.edu/graduate-programs/biotechmba

RFC# 424

Proposed Start Date: 9/7/2017 7:00am

Duration: 15 min

Service Category: Web Tools

Services Impacted: Going forward emba.sfsu.edu will be redirected to http://cob.sfsu.edu/graduate-programs/EMBA and biotechmba.sfsu.edu to http://cob.sfsu.edu/graduate-programs/biotechmba. No disruption in service anticipated.

Description of Change: Adding a redirect from the domain emba.sfsu.edu to http://cob.sfsu.edu/graduate-programs/EMBA and the domain biotechmba.sfsu.edu to http://cob.sfsu.edu/graduate-programs/biotechmba

Deploy Shibboleth athelp ezsoft and ProQuest configuration changes to idp-prod

RFC# 413

Proposed Start Date: 9/5/2017 7:00am

Duration: 10 min

Service Category: Accounts and Passwords

Services Impacted: The user will not able to login idp.sfsu.edu server while deploying the changes.

Description of Change: Deploy Shibboleth service providers athelp ezsoft and ProQuest configuration changes to shibboleth idp prod environment. For this reason we need to deploy the changes to idp-prod servers like idp01, idp02, idp03-ecp, and idp04-ecp.

Deploy CSME, RIPTIDES, and ART Drupal Sites to Production

RFC# 412

Proposed Start Date: 9/6/2017 7:00am

Duration: 45 min

Service Category: Web Tools

Services Impacted: csme.sfsu.edu website - No disruption in service anticipated. riptides.sfsu.edu website - No disruption in service anticipated. art.sfsu.edu - No disruption in service anticipated.

Description of Change: Deploy the CSME, RIPTIDES, and ART Drupal Sites to Production

Deploy CSME, RIPTIDES, and ART Drupal Sites to Production

RFC# 412

Proposed Start Date: 9/6/2017 7:00am

Duration: 45 min

Service Category: Web Tools

Services Impacted: csme.sfsu.edu website - No disruption in service anticipated. riptides.sfsu.edu website - No disruption in service anticipated. art.sfsu.edu website - No disruption in service anticipated.

Description of Change: Deploy the CSME, RIPTIDES, and ART Drupal Sites to Production