Announcements

Student Email Upgrade Complete

The upgrade to the student email system is complete. All students should be able to access their email and everyone can update Directory information again. For more information, please see the @mail Student E-mail help guide: http://tech.sfsu.edu/guides/live-edu-email

Academic Technology welcomes you to Spring 2013

A new semester means a new iLearn to give everyone a fresh start. We've been hard at work making improvements to iLearn for the Spring 2013 semester and are excited to present the new system to faculty and students. Check out the page on the AT site detailing some of the changes that we've made. Stuck and need help?

We have some new support documents available at http://at.sfsu.edu/support, with new documents being added regularly. Want to work with someone in person?

You can schedule an appointment with one of our instructional designers by going to http://at.sfsu.edu/appointments.

Tech Central / Ticketing System Launch

Tech Central is a one-stop Web site for faculty, staff and students to access campus-wide information technology (IT) services. On January 14, 2013 the Division of Information Technology retired the Remedy ticketing system and began using the Footprints system for managing service requests. Other campus technology providers will begin using the system in phased approach with the goal of all IT service requests using the system by the end of 2013.
 

AT Fall Open House

Thursday Nov. 8, 2012 3:30 - 6:30 pm join your colleagues and Academic Technology staff in Library 240 for demonstrations, lively conversation, and tours of AT's services and new spaces! Bring a colleague-friend!

Meet the New iLearn coming in Spring 2013

Spring 2013 introduces smarter and easier ways to build your iLearn course, engage students and provide feedback on their performance. Please visit http://at.sfsu.edu/ilearn/meet_the_new_ilearn for more information or contact the iLearn Services Help Desk (415-405-5555; online@sfsu.edu) to learn more about the New iLearn.

Adobe Training on November 7, 2012

Adobe will be offering four training sessions for faculty, staff and students on November 7, 2012. The sessions will cover: Creating accessible PDF’s using Acrobat; Photoshop overview; InDesign overview; and Premier overview. The sessions will all be held in the Library Events Room.

Tech Central / Ticketing System Pilot

The campus IT Ticketing system pilot will start on Thursday November 18. Individuals interested in joining the pilot should e-mail service@sfsu.edu.

Qualtrics Training on October 18, 2012

Training sessions have been scheduled for 8 to 9:30 a.m. and 9:30 to 11 a.m. on Thursday, Oct. 18 in Library Room 280. Participants may attend in person or via Web conference (for assistance with the conferencing tool used in this session, access the BlackBoard Collaborate Web QuickGuide).